The mission of the Office of Citizen Complaints is to promptly, fairly and impartially investigate complaints against San Francisco police officers and make policy recommendations regarding police practices. Civilians who have never been police officers in San Francisco staff the Office of Citizen Complaints. Our brochure is available in English, Spanish, Chinese, Russian, Tagalog, Vietnamese, and Arabic.
The Office of Citizen Complaints was created as a separate city department by an amendment to the San Francisco City Charter (Section 4.127) in 1982 and placed under the direct supervision of the Police Commission.
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