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May 13, 2015
OCC Executive Director, Joyce Hicks will present the 2014 Annual Report before the Police...
Feb 27, 2015
Language Barriers in Domestic Violence Situations, Children of Arrested Parents - With input from...
Aug 6, 2014
Online filing with OCC helps us effectively gather information and investigate your complaint....

About Us

Office of Citizen Complaints

Complaint Process

The mission of the Office of Citizen Complaints is to promptly, fairly and impartially investigate complaints against San Francisco police officers and make policy recommendations regarding police practices. Civilians who have never been police officers in San Francisco staff the Office of Citizen Complaints. Our brochure is available in English, Spanish, Chinese, Russian, Tagalog, Vietnamese, and Arabic.

The Office of Citizen Complaints was created as a separate city department by an amendment to the San Francisco City Charter (Section 4.127) in 1982 and placed under the direct supervision of the Police Commission.


Complaint Process

Complaint Process

Read and learn about how to file a complaint. Find out when a complaint should be filed and how to file an anonymous complaint.

Meeting Calendar

Meeting Calendar

View the meeting calendar to find out about upcoming meetings and the details associated with the Police Commission meetings.

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