Community Ambassadors Program
What is the Community Ambassadors Program?
The Community Ambassadors Program (CAP) is a community safety and neighborhood engagement job training program.
Developed and operated by the Office of Civic Engagement & Immigrant Affairs (OCEIA), CAP hires and trains neighborhood residents to provide a visible, street-smart safety presence in targeted neighborhoods. These ambassadors act as a helpful presence on the streets, provide information and referrals, offer general assistance, and report hazards and emergencies to city agencies.
The program was initiated in the southeast neighborhoods of Bayview and Visitacion Valley by community leaders and advocates concerned about safety. CAP has since expanded, with ambassador teams currently operating in five neighborhoods of San Francisco: Bayview, Chinatown, Mid-Market/Tenderloin, Mission, Visitacion Valley/Portola.