K2C FAQ

New to K2C? Start here.

Starting to Save

K2C Incentives

Checking your Account

Account Features & Policies

Impact on Public Assistance, Financial Aid, or Tax Implications

Moving in and out of SFUSD

After graduation, using your K2C Funds

About K2C and its History

New to K2C? Start here.

K2C is a college savings initiative by the City and County of San Francisco, in partnership with the San Francisco Unified School District (SFUSD), for kindergarteners entering SFUSD public schools. Each eligible child starts kindergarten with a savings account, containing an initial deposit of $50 from the City and County of San Francisco. Children and families can contribute to the account throughout their K-12 years.

How does the K2C account work?

When your child starts kindergarten, the City and County of San Francisco sets up a college savings account for your child with its first deposit: $50 from the K2C program. Shortly after school begins, you will get a welcome kit with your account information. Once you receive your K2C account card, your account is active and you can start saving. You may contribute up to a daily maximum of $1,000 and an account maximum of $32,500 by mail, online, direct deposit, or in person at any San Francisco Citibank branch.

How do I know if my child is participating?

K2C accounts are currently available in all SFUSD elemtary schools and will increase a grade level for each subsequent year.

My child’s class is not part of K2C. Can he or she still get a K2C account?

Unfortunately, we do not have the capacity to open accounts for the benefit of students outside of our participating program years.

I lost my account identification card. How can I get my account information?

Fill out this online form to request a new account card sent by mail, or request your account number by email.

Starting to Save

How do I make cash or check deposits in person?

Make contributions to your K2C account with online Bill Pay, check by mail, cash deposit at a local Citibank branch, and direct deposit.

For a cash deposit you will also need to provide one valid government-issued photo ID and other identifying information. For a check or money order deposit you will only need your K2C Citibank Account card information.

Note: Citibank staff will not provide information about your account number or current balance. Please contact program staff directly if you need additional account information.

How do I make check or money order deposits by mail?

Make your check or money order payable to the student’s name and include his or her account number found on the Account ID Card in the memo section of the check. Send the deposit to:

Citi Youth Savings Accounts

P.O. Box 790020

St. Louis, MO 63179-9966

How do I set up a direct deposit?

Fill out the direct deposit form and, submit the form to your company’s Payroll department (or other payor, such as Social Security).

How do I make a deposit using bill payment services?

The Kindergarten to College program has set up a merchant account with Citibank® Online Bill Pay called:

Kindergarten 2 College Account

With this service you can set up payments with your financial institution.

To set up bill pay follow these steps:

You simply need to complete a few simple steps:

1. Contact your financial institution about setting up Bill Pay.

2. Look for the merchant*: Kindergarten 2 College Account

-Add your student’s account number to your Payee list.

-Choose whether you want to make a one-time or recurring payment.

What if I cannot find my Bill Pay merchant?

Follow the steps below to add the merchant and set up payments:

1. Log into your bank’s online portal and proceed to the Bill Pay section.

2. Enter and save the Bill Pay merchant details as follows for all fields as applicable:

- Merchant Name:

Kindergarten 2 College Account

-Account # — Enter your student’s 15-digit account number

-Merchant Address:

P.O. Box 790020 St. Louis, MO 63179-9966

- Merchant Phone Number: 415-701-2311.

3. Follow the prompts to add the merchant and set up a one-time or recurring payment.

Once you have entered this merchant in your bank’s Bill Pay section, you will not have to enter the merchant’s information again and all payments will be sent electronically.

*Fees may be charged by other financial institutions for bill payment services.

K2C Incentives

What are the K2C incentives?

The K2C program offers incentives to earn money in your child's account, in addition to the initial $50 deposit by the City and County of San Francisco. These incentives encourage you and your child to save for higher education. Current incentives include:

$100 Match: Deposits up to the first $100 will be matched, dollar-for-dollar.

$100 Save Steady Incentive: Save a minimum of $10 for 6 consecutive months and earn a $100 deposit into your child's account.

$50 National School Lunch Enrollment: An additional $50 for students who apply and qualify for the National School Lunch program (free or reduced lunch). To receive this incentive, complete a Information Release Form found here.

When will I see the incentives credited on my account?

Please allow up to a month for incentives to show in the K2C account.

Will there be additional incentives in the future?

Other incentives may become available as the program grows.

Where do the funds for incentives come from?

We receive funds for incentives from grants, donations, and fund raising. Individual donations can be made through our non-profit fundraising partner here (http://1to1fund.org). The initial $50 deposit and National School Lunch incentives are from the City and County of San Francisco.

Checking your account

How do I check my child's K2C account balance?

You can check your account balance online by signing in or registering here.

Note: Citibank branch locations will NOT have access to your full account information and balance.

How do I access my child's K2C account information?

For students new to the K2C program, account information and account cards will be mailed to home address on file with SFUSD. Lost your account card? Request a new card sent by mail or account number sent by email here.

I contributed a few days ago. When will I see this contribution on my online Student Activity page?

Direct Deposit, Online Bill Pay, and Branch contributions may take up to 72 hours to show on your account balance. Contributions made by mail may take between 7-10 business days to complete.

Account Features & Policies

What type of account is the K2C account?

The K2C account is a deposit-only savings account that is restricted for post-secondary educational use. Kindergarten to College accounts are custodial accounts owned by the City and County of San Francisco under its tax ID number, for the benefit of the student. The student is named as the beneficiary of his/her account.

Do I need to take any steps to open my child’s account?

No, all accounts are automatically opened by the City and County of San Francisco. Once you receive the account identification card and account number in the mail, you can start contributing to your child’s account.

Are there any fees or charges related to the K2C account?

No, there are no hidden fees or charges. The K2C account is a free service by the City and County of San Francisco and there is no obligation to contribute to the account.

Can I send part of my tax refund into my child’s K2C account?

Yes! Refunds are a great opportunity to make an extra contribution to your account. You can deposit any portion directly into the K2C account. Bring the account number and Citibank routing number 031100209 when you prepare your taxes.

Why can’t I withdraw the money in my K2C account at any time?

The K2C account exists to help make college a possibility for every student. As a result, contributions are bound to that purpose, and funds are distributed only when a child enters post-secondary education.

If your child does not attend college, then the funds contributed by you, your family, or friends will be returned when your child turns 25.

However, in the case of an emergency, the student and/or parent/guardian may submit a non-qualified use withdrawal request to the K2C program for review. To file a withdraw, please fill out this form and send to info@k2csf.org.

Up to three unqualified withdrawals of your contributions due to unforeseen circumstances may be allowed, and any withdrawal forfeits any K2C incentive funds contributed to the account.

Impact on Public Assistance, Financial Aid, or Tax Implications

Will the K2C account affect college financial aid?

The money in the K2C account will be held for the benefit of the student by the City and County of San Francisco. When applying for the Free Application for Financial Student Aid (FAFSA), K2C funds do not need to be included. However, K2C funds may need to be reported when funds are disbursed. Please contact a financial advisor or the Kindergarten to College staff for more information.

Will these savings affect our family's eligibility for public assistance?

No, your K2C account will not affect your eligibility, because you do not personally hold your savings. All funds are held by the City and County of San Francisco. However, when your student turns 25 she/he will be fully responsible for the account and at that time the account would be considered as an asset of your child.

Are there any tax implications with this account?

No, since the funds in your K2C account are held by the City and County of San Francisco, you do not need to report this on your tax return.

Moving in and out of SFUSD

My child transferred schools. Do they have a Kindergarten to College account?

If your child is entering a school in which his or her classmates have a K2C account, we will open a K2C account for them. To see if your grade level is participating in K2C, view the list of participating schools and their start year. If your child’s classmates have a K2C account, please expect to receive your account information in the Fall after your child has entered school. If your child transfers to an SFUSD school where your child’s peers do not have a K2C account, your account will still remain open.

My child is in Transitional Kindergarten, will he or she receive an account?

No, students will only receive a Kindergarten to College account when entering Kindergarten in an SFUSD school.

What happens if my child leaves the SFUSD?

If you have started to save in your K2C account, the account will remain open and active for your use. Any incentives you accrue while in SFUSD will remain in your K2C account. Once you leave the SFUSD, you will not be eligible for any future incentives. All program rules still apply. If you have not contributed any funds to the K2C account, and do not plan to do so, the account will be closed after leaving SFUSD.

How do I update my mailing address?

To update your mailing address, please notify SFUSD using its Change of Address Form.

After graduation, using your K2C funds

Can I use the funds for any kind of cost? Does it have to be tuition?

Your K2C account is a CSA (Children’s Savings Account), and strict rules apply to these kinds of programs. All savings are dedicated to post-secondary education after high school. This includes tuition for college, community college, or other kinds of training programs. It can also be used for books and other education-related expenses.

What will happen to the account if my child doesn't want to go to college?

K2C funds may be used toward other kinds of postsecondary education, like community colleges or technical and vocational training. If the student decides not to pursue any post-secondary education at any time until the age of 25, he or she can request the contributions he or she has saved. However, any incentives will be forfeited.

Can I transfer the account to a different family member if the funds go unused?

You may withdraw the balance of your personal contributions and close your account. Any incentive funds offered by the City and Country of San Francisco will be forfeited. If you have another student in the program, you may deposit the funds in that K2C savings account.

Can I use K2C funds outside of the U.S.?

No, current banking rules do not allow K2C incentive funds to be used outside of the United States, at this time.

What if something happens to my child, who is the beneficiary?

In that event, once K2C is contacted by the parent or legal guardian and provides the required information to withdraw their child from the program, all K2C contributions made for the benefit of the student will be sent by mail to the address on record.

About K2C and Its History

What is Kindergarten to College (K2C)?

K2C is a college savings initiative for kindergarteners entering the San Francisco Unified School District schools. Each eligible child starts kindergarten with a savings account, containing an initial deposit of $50 from the City and County of San Francisco. Children, families, other individuals or organizations can contribute to the student’s account. Participants are also able to earn incentives and matches as they are available through the program.

When did K2C begin?

The first pilot year of K2C began with the 2010-2011 school year with a limited number of Kindergarteners in the San Francisco United School District (SFUSD). The program expanded to more children entering kindergarten in the SFUSD in the 2011-2012 school year. K2C became available to all children entering kindergarten in the SFUSD in the 2012-2013 school year and now continues to do so every school year.

Who is behind K2C?

K2C is a partnership of the San Francisco Mayor’s Office, the Office of the Treasurer, the Department of Children, Youth, & Their Families and the San Francisco Unified School District, with support from CFED, EARN, the New America Foundation, and the San Francisco Foundation. Accounts are held at Citibank.

Why was K2C started?

Studies have shown that students with college savings accounts in their own names are several times more likely to make it to college. Even students with less than $500 in their accounts are 3 times more likely to attend college and 4 times more likely to finish. We want to give every child a chance to make college a reality.