Family Friendly Workplace Ordinance (FFWO)

  • The San Francisco Board of Supervisors passed the Family Friendly Workplace Ordinance on October 8, 2013. The Family Friendly Workplace Ordinance (FFWO) became operative on January 1, 2014.
  • Download the Office of Labor Standards Enforcement's FFWO FAQs.
  • Sign up for email updates! Join the OLSE email list for employers with 20 or more total employees (including those outside of San Francisco) to receive periodic updates about applicable San Francisco labor laws.


The San Francisco Board of Supervisors passed the Family Friendly Workplace Ordinance  on October 8, 2013. The citywide law became operative on January 1, 2014. This ordinance gives certain employees the right to request a flexible work arrangement and gives the employer the right to refuse for legitimate business reasons.

The FFWO requires that employers with 20 or more employees allow any employee who is employed in San Francisco, has been employed for six months or more by the current employer, and works at least eight hours per week on a regular basis to request a flexible or predictable working arrangement to assist with caregiving responsibilities. The employee may request the flexible or predictable working arrangement to assist with care for:

  1. a child or children under the age of eighteen;
  2. a person or persons with a serious health condition in a family relationship with the employee;  or
  3. a parent (age 65 or older) of the employee.

Within 21 days of an employee’s request for a flexible or predictable working arrangement described above, an employer must meet with the employee regarding the request. The employer must respond to an employee’s request within 21 days of that meeting. 

An employer who denies a request must explain the denial in a written response that sets out a bona fide business reason for the denial and provides the employee with notice of the right to request reconsideration.

An amendment to the FFWO was finally passed by the San Francisco Board of Supervisors on January 7, 2013 and became operative on February 14, 2014. The amendment clarifies that a covered Employer under the FFWO is an employer with 20 or more employees anywhere. For more information, see the FFWO Amendment (PDF).


        FFWO Notice Thumb  

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Family Friendly Workplace Ordinance, San Francisco Administrative Code Chapter 12Z




FFWO FAQs: Published by the Office of Labor Standards Enforcement on July 25, 2014.

Microsoft Office document icon Sample Request Form (English) for a flexible or predictable work schedule (MS Word document): Employees covered by the Ordinance may  (but are not required to) use this sample form to request flexible or predictable working arrangements from their employers.

FFWO Overview Presentation (PDF): Donna Levitt, of the Office of Labor Standards Enforcement, presented this overview of the Ordinance at the November 13, 2013 event, "What the Family Friendly Workplace Ordinance (FFWO) Means for You and Your Business." 


 Additional Resources*

Employer Best Practices for Workers with Caregiving Responsibilities - U.S. Equal Employment Opportunity Commission

Managing Workplace Flexibility in California (PDF) - the Society for Human Resource Management (SHRM) - Overview of the FFWO and resources for employers and employees.

* These resources have been created by third-party organizations. The City and County of San Francisco does not endorse these organizations, nor do we verify the accuracy of the information provided.  


Contact Us



Please email or call (415) 554-6424 with questions regarding your rights and responsibilities under the San Francisco Family Friendly Workplace Ordinance.


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