County Adult Assistance Programs (CAAP) Active Caseload

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Human Services Agency

Fiscal Year 2016-17
Projection: 5,364 active cases

Fiscal Year 2015-16
Result: 5,496 active cases

County Adult Assistance Programs (CAAP) provides short-term financial support and social services to very low-income San Franciscans with no dependent children. CAAP operates four separate programs to meet the specific needs of this population: General Assistance (GA), Personal Assisted Employment Services (PAES), Cash Assistance Linked to Medi-Cal (CALM), and Supplemental Security Income Pending (SSIP). CAAP is the primary safety net program that provides support and services to needy individuals who are not eligible for other public assistance programs.


How the Human Services Agency is Performing

Active enrollment in CAAP remained level between November 2016 and February 2017, disrupting sevel continuous months of declining participation. The CAAP caseload has been in overall decline for the past five years, generally mirroring the regional decline in unemployment, although at a slightly slower rate due to San Francisco’s improved economic conditions. Between Fiscal Year (FY) 2010-11 and Fiscal Year 2015-16, the average monthly CAAP caseload declined from 7,515 to 5,496, or roughly 27%.

Prior to 2014, clients often had to wait several days for a CAAP intake appointment. Due to additional hiring of CAAP workers and overtime efforts, CAAP has offered next day intake appointments since the spring of 2014. Expedited intake appointments caused a modest increase in the CAAP caseload from December 2013 to May 2014.

The CAAP caseload again increased modestly between November 2014 and April 2015 due to an increase in applicants and a new discontinuance policy that allows clients multiple warnings before they are discontinued from the program. Since April 2015, the caseload has been steadily declining.

Description of CAAP Programs:

  • General Assistance (GA) is the safety net program for indigent adults. A cash grant is provided to applicants who reside in San Francisco and qualify because of low- or no- income.
  • Personal Assisted Employment Services (PAES) provides adults seeking employment with education, training, and supportive services necessary to gain employment and become self-sufficient. PAES operates like CalWORKs but targets single adults without children.
  • Cash Assistance Linked to Medi-Cal (CALM) provides financial assistance to individuals who are currently receiving Medi-Cal benefits because they are either aged or disabled, but do not currently qualify for Supplemental Security Income (SSI) or the Cash Assistance Program for Immigrants.
  • Supplemental Security Income Pending (SSIP) provides cash assistance to elderly and disabled adults who are in the process of applying for SSI assistance from the federal government.

Note that the monthly numbers presented are point-in-time active caseload counts, while the annual projection value represents the projected monthly average paid cases for fiscal year (FY) 2016-17. These numbers are not directly comparable but do provide a monthly snapshot versus average monthly budgeted cases for the year.

How Performance is Measured

This measure represents the number of cases that are paid cash assistance during the month for which data has been reported. The data source is CalWIN, an administrative database used in 18 California counties.

The number displayed on the scorecard page represents a fiscal year average of the values in the chart above.

Learn More

Visit HSA's CAAP website.


Please visit DataSF for the scorecard data.