Water Sold to San Francisco Residential Customers

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Public Utilities Commission

FY2017-18
Target: Less than 50 gallons per capita per day
Status: MEETING TARGET

FY2016-17
Result: 41.01 gallons per capita per day

Per capita consumption is the daily amount of water used by each residential customer served by the San Francisco Public Utilities Commission (SFPUC). It is an indicator of San Francisco’s conservation efforts and helps SFPUC track progress as it continues to invest in water conservation.

WATER SOLD TO SAN FRANCISCO RESIDENTIAL CUSTOMERS HAS REMAINED BELOW 50 GALLONS PER CAPITA PER DAY SINCE 2014

How San Francisco is Performing

Total water sold to San Francisco residential customers decreased from fiscal year (FY) 2013-14 to FY 2015-16 and remained steady during FY 2016-17. SFPUC continues to set best-practices in conservation, with consistent residential sales significantly below the state average of roughly 100 gallons per capita per day. Performance in previous discal years was influenced by the drought and SFPUC’s call for a 10 percent voluntary reduction in water consumption by customers. The drought state of emergency was lifted in April 2017, and the SFPUC expects to see a corresponding increase in this metric during FY2017-18.

The SFPUC’s current retail water conservation program consists of an extensive mix of measures, including incentives, services, and educational assistance. Incentives include rebates for high-efficiency fixtures; free toilets and installations for qualifying customers; discounts for graywater and rainwater systems; grants for large landscape irrigation efficiency improvements; and free efficient devices. Services include conservation surveys, landscape plan review, and school education programs.

The SFPUC also provides a host of tools to help customers understand and manage their water use, including an online portal for viewing daily, weekly, and monthly water use; alerts to single family customers with continuous water use; and a bill adjustment program for leak repair.

How Performance is Measured

This measure is an estimate of per capita water sold to San Francisco residential customers in gallons per day calculated using the population of retail service area. Population data come from the California Department of Finance population estimates and water sales data come from SFPUC billing system.

The number displayed on the scorecard page represents a fiscal year average of the values in the chart above.

Additional Information

Learn more about how you can conserve water.

Data

Please visit DataSF for the scorecard data.