Office of the Controller - City Performance Unit

2017 City Survey Transportation B-

Sub-category items Sub-category rating
Courtesy of drivers B
Safety B-
Frequency or reliability B-
Muni cleanliness C+
Managing crowding C+

Survey Results:

Four of the five Muni attributes received higher ratings in 2017 than in 2015, yet these increases were not large enough to change any letter grades. Of the 30 ratings in the 2017 City Survey, only three received a grade below a “B-”. Two of these three ratings are related to Muni: cleanliness (“C+”) and managing crowding (“C+”).