Civil Service Commission - June 21, 2021 - Agenda

Meeting Date: 
June 21, 2021 - 2:00pm




 Regular Meeting

  June 21, 2021


  2:00 p.m.


Meeting held by teleconference pursuant to the Governor’s Executive Order N-29-20 and the Eighth Supplement to Mayoral Proclamation Declaring the Existence of a Local Emergency




USA is (415) 655-0001 | Access Code: 146 059 3671










Vice President







Executive Officer



During the Coronavirus Disease (COVID-19) emergency, the Civil Service Commission’s regular meeting room, City Hall, Room 400 is closed.  Commissioners and Civil Service Commission staff will convene remotely.  The public is encouraged to submit comments in advance of the meeting in one of three ways: (1) email, (2) leave a voicemail message in the CSC Office main line at 628-652-1100 or (3) use the Civil Service Commission’s dedicated public comment line 1-415-655-0001, Access Code 146 059 3671.  Comments submitted by 5:00 pm the Friday before the meeting will be included in the record.






Regular Meeting

June 21, 2021


2:00 p.m.




     Remote Access Procedures



Phone Number                      Meeting ID

                (415) 655-0001                   146 059 3671 # #



  • Enter the Phone Number above followed by the meeting ID = Then press #
  • Press # again to be connected to the meeting (you will hear a beep)
  • When you hear the beep:


  • Stop and LISTEN to the meeting
  • Wait for Public Comment to be announced by Item #


  • When the Clerk calls Public Comment, dial *3 to be added to the speaker line.


  • When you press * 3, you will hear “You have raised your hand to ask a question.  Please wait to speak until the host calls on you” – WAIT for your turn to speak.


  • When you hear that “your line has been unmuted” – THIS IS YOUR OPPORTUNITY TO PROVIDE YOUR PUBLIC COMMENT









  • Call from a quiet location
  • Speak slowly and clearly
  • Turn down any televisions or radios around you
  • Address the Commission as a whole, do not address individual Commissioners









  1. Commission Office

The Civil Service Commission office is located at, 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102.  The telephone number is (628) 652-1100.  The fax number is (628) 652-1109.  The email address is and the web address is  Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.


  1. Policy Requiring Written Reports

It is the policy of the Civil Service Commission that except for appeals filed under Civil Service Commission Rule 111A Position-Based Testing, all items appearing on its agenda be supported by a written report prepared by Commission or departmental staff.  All documents referred to in any Agenda Document are posted adjacent to the Agenda, or if more than one (1) page in length, available for public inspection and copying at the Civil Service Commission office.  Reports from City and County personnel supporting agenda items are submitted in accordance with the procedures established by the Executive Officer.  Reports not submitted according to procedures, in the format and quantity required, and by the deadline, will not be calendared.


  1. Policy on Written Submissions by Appellants

All written material submitted by appellants to be considered by the Commission in support of an agenda item shall be submitted to the Commission office, no later than 5:00 p.m. on the fourth (4th) business day preceding the Commission meeting for which the item is calendared (ordinarily, on Tuesday).  An original and nine (9) copies on 8 1/2-inch X 11-inch paper, three-hole punched on left margin, and page numbered in the bottom center margin, shall be provided.  Written material submitted for the Commission’s review becomes part of a public record and shall be open for public inspection.


  1. Policy on Materials being Considered by the Commission

Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting on the Civil Service Commission’s website at, and in its office located at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102.  If any materials related to an item on this agenda have been distributed to the Civil Service Commission after distribution of the agenda packet, those materials will be available for public inspection at the Civil Service Commission’s during normal office hours (8:00 a.m. to 5:00 p.m. Monday through Friday).


  1. Policy and Procedure for Hearings to be Scheduled after 5:00 p.m. and Requests for Postponement

A request to hear an item after 5:00 p.m. should be directed to the Executive Officer as soon as possible following the receipt of notification of an upcoming hearing.  Requests may be made by telephone at (628) 652-1100 and confirmed in writing or by fax at (628) 652-1109.

A request for a postponement (continuance) to delay an item to another meeting may be directed to the Commission
Executive Officer by telephone or in writing.  Before acting, the Executive Officer may refer certain requests to another City official for recommendation.  Telephone requests must be confirmed in writing prior to the meeting.  Immediately following the “Announcement of Changes” portion of the agenda at the beginning of the meeting, the Commission will consider a request for a postponement that has been previously denied.  Appeals filed under Civil Service Commission Rule 111A Position-Based Testing shall be considered on the date it is calendared for hearing except under extraordinary circumstances and upon mutual agreement between the appellant and the Department of Human Resources.


  1. Policy and Procedure on Hearing Items Out of Order

Requests to hear items out of order are to be directed to the Commission President at the beginning of the agenda.  The President will rule on each request.  Such requests may be granted with mutual agreement among the affected parties.


  1. Procedure for Commission Hearings

All Commission hearings on disputed matters shall conform to the following procedures: The Commission reserves the right to question each party during its presentation and, in its discretion, to modify any time allocations and requirements.


If a matter is severed from the Consent Agenda or the Ratification Agenda, presentation by the opponent will be for a maximum time limit of five (5) minutes and response by the departmental representative for a maximum time limit of five (5) minutes.  Requests by the public to sever items from the [Consent Agenda or] Ratification Agenda must be provided with justification for the record. 


For items on the Regular Agenda, presentation by the departmental representative for a maximum time of five (5) minutes and response by the opponent for a maximum time limit of five (5) minutes.

For items on the Separations Agenda, presentation by the department followed by the employee or employee’s representative shall be for a maximum time limit of ten (10) minutes for each party unless extended by the Commission.

Each presentation shall conform to the following:

  1. Opening summary of case (brief overview);
  1. Discussion of evidence;
  1. Corroborating witnesses, if necessary; and
  1. Closing remarks.


The Commission may allocate five (5) minutes for each side to rebut evidence presented by the other side.







  1. Policy on Audio Recording of Commission Meetings

As provided in the San Francisco Sunshine Ordinance, all Commission meetings are audio recorded in digital form.  These audio recordings of open sessions are available starting on the day after the Commission meeting on the Civil Service Commission website at


  1. Speaking before the Civil Service Commission

Speaker cards are not required.  The Commission will take public comment on all items appearing on the agenda at the time the item is heard.  The Commission will take public comment on matters not on the Agenda, but within the jurisdiction of the Commission during the “Requests to Speak” portion of the regular meeting.  Maximum time will be three (3) minutes.  A subsequent comment after the three (3) minute period is limited to one (1) minute.  The timer shall be in operation during public comment.  Upon any specific request by a Commissioner, time may be extended.


  1. Public Comment and Due Process

During general public comment, members of the public sometimes wish to address the Civil Service Commission regarding matters that may come before the Commission in its capacity as an adjudicative body.  The Commission does not restrict this use of general public comment.  To protect the due process rights of parties to its adjudicative proceedings, however, the Commission will not consider, in connection with any adjudicative proceeding, statements made during general public comment.  If members of the public have information that they believe to be relevant to a mater that will come before the Commission in its adjudicative capacity, they may wish to address the Commission during the public comment portion of that adjudicative proceeding.  The Commission will not consider public comment in connection with an adjudicative proceeding without providing the parties an opportunity to respond.


  1. Policy on use of Cell Phones, Pagers and Similar Sound-Producing Electronic Devices at and During Public Meetings

The ringing and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting.  Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices.


Information on Disability Access

The Civil Service Commission normally meets in Room 400 (Fourth Floor) City Hall, 1 Dr. Carlton B. Goodlett Place. However, meetings not held in this room are conducted in the Civic Center area.  City Hall is wheelchair accessible.  The closest accessible BART station is the Civic Center, located 2 ½ blocks from City Hall.  Accessible MUNI lines serving City Hall are 47 Van Ness Avenue, 9 San Bruno and 71 Haight/Noriega, as well as the METRO stations at Van Ness and Market and at Civic Center.  For more information about MUNI accessible services, call (415) 923-6142.  Accessible curbside parking has been designated at points in the vicinity of City Hall adjacent to Grove Street and Van Ness Avenue.


The following services are available on request 48 hours prior to the meeting; except for Monday meetings, for which the deadline shall be 4:00 p.m. of the last business day of the preceding week.  For American Sign Language interpreters or the use of a reader during a meeting, a sound enhancement system, and/or alternative formats of the agenda and minutes, please contact the Commission office to make arrangements for the accommodation.  Late requests will be honored, if possible.


Individuals with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities should call our ADA coordinator at (628) 652-1107 or (628) 652-1100 to discuss meeting accessibility.  In order to assist the City’s efforts to accommodate such people, attendees at public meetings are reminded that other attendees may be sensitive to various chemical based products.  Please help the City to accommodate these individuals.


Know your Rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code)

Government’s duty is to serve the public, reaching its decisions in full view of the public.  Commissions, boards, councils, and other agencies of the City and County exist to conduct the people’s business.  This ordinance assures that deliberations are conducted before the people and that City operations are open to the people’s review.  For more information on your rights under the Sunshine Ordinance or to report a violation of the ordinance, or to obtain a free copy of the Sunshine Ordinance, contact Victor Young, Administrator of the Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, CA 94102-4689 at (415) 554-7724, by fax: (415) 554-7854, by e-mail:, or on the City’s website at


San Francisco Lobbyist Ordinance

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Lobbyist Ordinance (San Francisco Campaign and Governmental Conduct Code Section 2.100) to register and report lobbying activity.  For more information about the Lobbyist Ordinance, please contact the San Francisco Ethics Commission at 25 Van Ness Ave., Suite 220, San Francisco, CA  94102, telephone (415) 252-3100, fax (415) 252-3112 and web site

















President Elizabeth Salveson




Vice President Jacqueline P. Minor




Commissioner Douglas S. Chan




Commissioner F. X. Crowley




Commissioner Kate Favetti




















Regular Meeting of June 7, 2021 – 2:00 p.m.








Adopt the minutes.













Announcement of changes to the agenda.






Other announcements.





















All matters on the Ratification Agenda are considered by the Civil Service Commission to be non-contested and will be acted upon by a single vote of the Commission.  There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Ratification Agenda and considered as a separate item.  Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Ratification Agenda.






Review of Request for Approval of Proposed Personal Services Contracts.
(File No. 0096-21-8) – Action Item






Type of Service

Type of Approval





Contractor will provide and manage customer services at all public screening checkpoints at the San Francisco International Airport (SFO or Airport). Contractor will provide staff at checkpoints to greet guests, perform document verification, scan boarding passes, and provide access to screening areas for the flying public and other authorized personnel. Contractor will also be responsible for managing the layout of the queue areas at checkpoints for efficiency and will enforce the Airport’s safety and health requirements. Contractor may also design and deliver an Airport Security Checkpoint Guest Services Training Program for their employees and perform surveying and market research services including: designing of questionnaires, conducting in-person interviews, and providing analysis and reports.




Economic and Workforce Development


The Office of Economic and Workforce Development (OEWD) is seeking to update and expand on the 2012 impact analysis to determine the impact of Community Benefit Districts (CBD) and Business Improvement Districts (BID) in the City and County of San Francisco. Contractor will work with OEWD, the CBD/BIDs, other City departments (as necessary), and other outside stakeholders to develop a framework for a study to determine what impact the CBD/BID program has had on the City as a whole and its efficacy. Contractor will develop a study framework/methodology, implementation plan, and deliver a final report to OEWD.




Municipal Transportation Agency


Institute for the Future (IFTF) will partner with SFMTA on implementing a Federal Transit Administration (FTA)-funded grant project, National Transit Adaptation Strategy. Institute for the Future will develop a focused strategy to help identify mobility needs, target market segments, and develop messaging to rebuild confidence in public transportation to quickly drive up ridership that has been affected by the pandemic.

IFTF’s specific work will include developing a futures report that evaluates a 10-year forecast for the public transportation industry in the United States. IFTF will identify candidate areas for potential exploration and narrow the focus to large-scale directions of change that are likely to reshape the broad operating environment in the coming decade for transit. IFTF will also work on developing specific customer profiles and personas of public transportation users. This process will lead to the development of specific messaging for target audiences that can be used in print and digital form, with the objective of building public confidence and loyalty in using transit.






Type of Service

Type of Approval



Public Library


SFPL seeks a Contractor to develop a five-year strategic plan (Plan). The Contractor shall work with SFPL leadership, staff, and stakeholders to structure, draft, revise, and present a Plan informed by data and best practices and designed to inform collections, programming, services, and capital decisions for SFPL.

SFPL expects the development of the Plan would involve, at a minimum:

A. Outreach, communications, and engagement to hear the perspectives of SFPL leadership, staff, and internal/external stakeholders (communications plan, outreach and engagement strategy, mission and values audit, interviews/focus groups/workshops, written summaries of each engagement, surveys)

B. Qualitative and quantitative analysis (review of past efforts and existing documents, demographic analysis, best practice review, analysis of emerging resilience needs)
C. Strategic Plan documents (mission statement and core values with racial equity framework, goals, objectives, long-term strategies, continuous improvement toolkit, graphics, documentation of process and work)

D. Consistent, efficient project management (kick-off, work plan, regular meetings)

E. Presentation support (materials development, content delivery)

Please note that our scope of work does NOT include any legal work.




Public Utilities Commission


Contractor will be required to assist the SFPUC with the application of the sodium carbonate peroxyhydrate and hydrogen dioxide in local source water reservoirs, including but not limited to Calaveras, San Antonio Reservoir, Crystal Springs, Pilarcitos and San Andreas Reservoirs.

The Contractor is expected to provide all labor, technical advice, written pest control recommendations,
watercraft, precision application inductor systems and GPS tracking equipment for the specified reservoir
treatment at the application rate as specified by the SFPUC. The Contractor shall document the aquatic algaecide treatment through the use of GPS data collection equipment to record the path of the treatment boats across the treatment areas within the specified reservoir.

Treatments, once started, shall be fully completed prior to the Contractor demobilizing from the site and shall be performed on a 24-hour per day, 7-day per week basis.

In addition to the actual algaecide application, the services that shall accompany each treatment are as

All work performed by Contractor must conform to and comply with the requirements of all applicable permits, licenses and environmental mitigation requirements developed under the California Environmental Quality Act.

A pre-treatment inspection shall be conducted by the Consultant, which shall include a survey of the reservoir to be treated to ensure an accurate assessment of the treatment area conditions. A post-treatment report shall be prepared by the Consultant and submitted to the SFPUC presenting a summary of the treatment within 15 working days following each treatment.

This report shall contain a written description of the work performed, a listing of the licensed applicators and other staff who performed the work, equipment used and the treatment methodology.

The post-treatment report shall also contain the GPS treatment data, in digital format, collected during the treatment. The treatment area shall be downloaded into ArcView 9.1 software and overlayed onto an existing aerial photo of the specified reservoir for documentation and regulatory reporting requirements.

The SFPUC will provide the following:
The required amount of algaecide, any water discharge permit modifications and notifications required for application and any surface water quality monitoring associated with the algaecide application that may be
required by water discharge permits, if any.






Type of Service

Type of Approval








Public Utilities Commission


There are two main components of proposed work: third-party verification of SFPUC’s green bonds and development of SFPUC’s green bond program. Third party verification must come from a verifier who has been approved by the Climate Bonds Initiative. The verifier requests data from before and after bonds are issued, reviews the data and issues verification reports that confirm that projects funded by green bonds are eligible for green bond certification. This process goes on throughout the entire duration of outstanding bond debt, up to 30 years.
Development of the green bond program includes activities that support the rapid growth of the green bonds market, consistent with global best practices. Aligned activities include, but is not limited to, publishing an annual green bond report directly onto SFPUC’s investor relations page, implementing strategies to broaden SFPUC’s investor base by attracting climate-aligned investors, and improving systems and protocols to streamline the green bond certification and reporting process both internal at the SFPUC and externally amongst the family of San Francisco agencies. For example, SFPUC has historically contracted with a consultant to support the publication of this annual report and these funds would be used to continue that work as well as make that support available to other city agencies who wish to pursue green bonds. Additionally, the SFPUC is initiating a pilot program to develop a Climate Aligned Capital Planning methodology and would use these funds to get support from Universities and other consultants. Each contract would follow standard contracting protocols.




Public Utilities Commission


PSC 46091 - 19/20 was approved by the Civil Service Commission on May 18, 2020 for the scope of work in this request. PSC 46091 - 19/20 will expire on May 18, 2021, before the expected execution of SFPUC Contract PRO-0156. This request will allow the SFPUC to complete the execution of Contract PRO.0156.

Fish screen cleaning and Division of Safety of Dams-required valve exercising at raw water supplies including: San Antonio Reservoir, Calaveras Reservoir, Crystal Springs Reservoir, and San Andreas Reservoir.

Perform required treated water tanks and reservoir inspections and cleanings as required. Tanks and reservoirs to be inspected and cleaned are: Castlewood Reservoir, Tesla Treatment Facility domestic water tanks, Sunol Town Tanks, SVWTP Chlorine Contact Tank, SVWTP Treated Water Reservoir, The Balancing Reservoir, HTWTP Chlorine Contact Chamber, and HTWTP Treated Water Reservoir.




Public Health


Services are for on-site collection, consolidation, sorting and compacting of trash and recycling at Zuckerberg San Francisco General Hospital (ZSFGH).




Public Library

Current Approved Amount


Increase Amount Requested


New Total Amount Requested


Library seeks a bindery contractor to machine bind and rebind of books, periodicals, pamphlets, reports, newspapers, music scores and other materials not otherwise classified. Contractor’s work must meet the specifications of the ANSI/NISO/LBI Library Binding Standard, 2000 and Guide to the ANSI/NISO/LBI Library Binding Standard 2008 (or most recent edition); as well as the Library’s Binding Specifications. The company is also responsible for setting up a database of the required binding information for periodicals using the current Contractor’s “rub information” which the Library will supply. This work must be done within 30 days of receipt of the binding information provided by the Library. There will be approximately 1,500 titles. They will also provide boxes for shipping of material and address labels for each carton at no extra cost. Pick-up and delivery of materials will be according to the schedule decided by San Francisco Public Library.










Adopt the report.  Approve the request for proposed Personal Services Contract; Notify the Office of the Controller and the Office of Contract Administration.




Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting and are located in the Civil Service Commission office at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102.



Review of Proposed Personal Services Contract Number 47087-15/16 from the Airport.  (File No. 0097-21-8) – Action Item








Type of Service

Type of Approval




Current Approved Amount


Increase Amount Requested


New Total Amount Requested


This modification increases the duration to continue the operation, maintenance and repair of Airport-Owned baggage systems and boarding bridges to allow enough time for a new solicitation process and approvals for a new contract.







Adopt the report.  Approve the request for proposed Personal Services Contract; Notify the Office of the Controller and the Office of Contract Administration.




Review of Request for Approval of Personal Services Contract Number 48746-20/21 from
the Airport – Omit Posting.  (File No. 0098-21-8) – Action Item





Adopt the report.  Approve the request for proposed Personal Services Contract; Notify the Office of the Controller and the Office of Contract Administration.