EPC Update

IMPORTANT NOTICE: California Child Support Services is discontinuing payment by paper check. If you currently receive your child support payments by paper check, you will receive a letter by mail providing you with options to enroll in direct deposit to your bank account or request an Electronic Payment Card (EPC). You will have 21 days from the date of the letter to enroll in your option. If you do not select an option, you will be automatically enrolled to receive an EPC. Electronic payments are faster and more secure. Signing up is free and easy. You can learn more and sign up for direct deposit or EPC here.


Effective July 20, 2020 the vendor for the California State Disbursement Unit (SDU) will change from Wells Fargo Bank to Comerica Bank.

If you receive your child support payments by electronic payment card (EPC), please take note of the following information:

  • Your new EPC is referred to as the Way2Go card. Your Way2Go card will be mailed to you starting on June 22, 2020.

  • Child support payments will be deposited to your new Way2Go card starting on July 22, 2020.

  • Your existing EPC issued by Wells Fargo Bank remains valid until September 9, 2020. Any funds remaining on the Wells Fargo Bank EPC after this date will be transferred to your new Way2Go card on September 15, 2020.

  • If you did not receive your Way2Go card, click here to sign up.

To simplify the process for receiving your child support payments, we strongly encourage you to consider signing up for direct deposit into your bank account. Signing up is easy and free. Click here to sign up.

If you have questions regarding your payments, you can access your account by visiting the Customer Connect website or by calling (866) 901-3212.

Electronic Payment Card Enrollment Flyer

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