Deaf & Hearing-Impaired Users

• Do not use audio features
• Find video clips that include audio-only unusable
• Use direct connection to hearing aid
• Turn up the volume

Accessible Design Techniques

• Provide transcripts for all audio content
• Provide synchronized captions for all video content (MAGpie - free captioning tool) Deaf users require captions if the video does not make sense when the sound is turned off.

The Benefits of Transcripts & Captions

• Employees at work w/o headset or speakers
• Users with learning disabilities
• Users for whom English is not their primary language
• Users in a Noisy environment like call center
• Users in a Quiet Environment like computer lab