Mediation is an alternative way of resolving complaints about police conduct. The DPA has a mediation program which enables complainants to resolve their issues with the accused officer in a face to face dispute resolution process involving a trained mediator. The goal of the program is to bring together the involved parties in an effort to achieve mutual understanding. Mediation is limited to eligible cases as determined by the DPA and must be agreed to by both the complainant and the accused officer. Cases that are successfully mediated are not considered disciplinary proceedings in an officer's record.

Mediation brochure is available in:

2008 DPA Mediation Report (PDF)