How to file a Complaint

The following steps should be taken to file a complaint with the San Francisco Juvenile Probation Department:

  • If your child is detained in Juvenile Hall, questions or complaints should first be directed to the Director of Juvenile Hall at (415) 753-7202.
    • Grievance forms are available within each living unit in Juvenile Hall and may be submitted to a locked box if your child wishes to file a grievance regarding his or her treatment while in the facility.

  • If your child is on probation, questions or complaints should first be directed to the Director of Probation Services at
    (415) 753-4416. 

  • The Chief Probation Officer is available to discuss any matter related to youth served by SFJPD.   
    • To make an appointment, please call (415) 753-7556.  
    • A written complaint can be submitted to the Chief Probation Officer at the address below.  
      1. A Complaint Form can be requested from the youth’s Deputy Probation Officer (“PO”)
        or download the SFJPD Complaint Form by clicking here or below.  

The completed Complaint Form can be mailed to:

Chief Probation Officer
San Francisco Juvenile Probation Department
375 Woodside Ave., Room 243
San Francisco, CA  94127

or e-mailed to: Katherine.miller@sfgov.org with “COMPLAINT” in the subject line.*

Download SFJPD PUBLIC COMPLAINT FORM – Click here.