(DISCUSSION/ACTION) Analysis/report on progress/problems of contracted CBO services (progress in using YASI), plans for evaluations in preparation for the next FY contracts.)
Comm. Woodson commented that in the JDAI meetings there have been questions raised about how to determine if services are effective, and that she had recently learned that most of the CBO contracts for the Dept have not been approved, so she is concerned. Is there some policy/protocol that the Commission can put in place to resolve these problems?
Comm Beijen asked if these are personnel/management problems or problems on a policy level?
Comm Woodson said policy level. She spoke of the issue of having individualized case plans rather than “cookie cutter” programs for everyone. Are these needs understood so that cultural/linguistic competent approaches can be applied. These questions reflect the need to have solid evaluations of services/programs so that we know what does work.
She also mentioned that Comm Rojas had asked for some structured responses by CBOs when they present, so that we would have a more concrete idea of progress and outcomes.
Comm Beijen questioned whether there is too much information to be useful.
Comm Rojas asked what the evaluation process is? The Chief said that the underlying cause of the problems we have now is the lack of leadership in the Community Programs division. The Dept hasn’t had the staff to do program evaluations, and is now still examining candidates for positions in that division.
He said that the organizational development “initiative” the Dept will be conducting will address the “historic disconnect” between CBO perceptions of PO’s activities, and vice versa.
He said that citywide there are issues with oversight of CBO contracts. They (the Dept) would like to work out some standardized evaluations and development of standardized contracts.
As to the question of what is the evaluation process now? The Dept has no money to reserve for evaluations. MOCJ set aside some funds to evaluate their contracts (eg. evening reporting cts). The Chief said that he recognizes that CBOs don’t have the staff to attend to a lot of the administrative functions that the contracts require. Asked what will be done with the CBO self assessments, the Chief said maybe this could be kept on the agenda for the next meeting to be reported on.
Asked about the organizational development piece, the Chief said that Mark Morris associates is contracted to do this, and they may report at the next meeting what is to be done.
The Chief asked what information was requested regarding YASI. Comm Woodson said that she understood that YASI was supposed to be used to better determine appropriate matching of services to youth needs.
The Chief summarized that staff have been trained and there is an implementation workgroup that developed policies and procedures for implementing the YASI instrument. They have already undertaken a modification of the YASI procedure to allow completion before disposition rather than within 48 hrs. G. Bieringer added that in the implementation group there are staff from all levels; line level to administrative, and this has allowed the perspective of all. And the procedure is integrated into the normal operations and practices. The YASI will be used to do case planning. Both case level data and system level data will be obtainable to see how things are working. This is a web-based applications, and kinks are still being worked out. If things go on schedule, preliminary data should be available by the fall.
(public comments)
G. Bloom commented that at the last JDAI meeting the climate was more positive and collaborative than in the past where finger pointing was more the prevailing practice.
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