Double Stopping on Muni Metro -- Coming Sunday, May 24, 2015

Dear Colleagues,

As part of Muni Forward, San Francisco Municipal Transportation Agency (SFMTA) will launch “Double Stopping” on Sunday, May 24, 2015.

Double Stopping is a new feature which will allow passengers headed downtown to get to their destinations faster during periods of heavy congestion in the subway.

How Does Double Stopping Work?
When two trains arrive at the same time:

• Double stopping allows two trains to stop at a platform and open their doors at the same time

Train 1 will pull into the front of the platform to let customers on and off. All trains will stop at this new boarding location

Train 2 will pull in behind Train 1, allowing customers to get off the train immediately.

• As Train 1 leaves the station, Train 2 pulls forward to allow customers to board.

All Trains will stop at the new boarding location, for your safety, board your train when it pulls up to the new boarding location.

Do not run the length of the platform to catch the second train. It will stop again at the new boarding location.

Where Will It Happen?
Double stopping is planned for inbound trains at Montgomery, Powell and Civic Center stations where platforms are long enough to allow two trains. This feature will only occur at times of heavy congestion, most likely during your morning and evening commute.

There will also be an ambassador on hand at Montgomery, Powell and Civic Center Stations to assist passengers. They will be at these stations on the following dates and times:

Sunday, May 24th – Monday, May 25th:
Ambassadors on duty from 8:00 a.m. – Midnight

Tuesday, May 27th – Friday, May 29th:
Ambassadors on duty from 6:00 a.m. – 10:00 p.m.

Attached is a flyer. Please feel free to distribute it to your colleagues and friends.

For more information, visit or contact 311.

For questions or concerns, contact Project Manager Kenny Ngan at 415.701.5487 or via email , or
Public Relations officer Jay Lu at 415.701.4387 or via email .