Effective Communication

IntroductionSign Language and Captioning Resources image

The Americans with Disabilities Act (ADA) requires that people with disabilities are able to receive and communicate information as effectively as people without disabilities. The concept of “effective communication” is often times accomplished through the use of auxiliary aids and services such as communication devices, specific software, or service providers such as readers, sign language interpreters, etc.On this page you will find resources for communicating effectively with individuals with a variety of disabilities and listings of CCSF – approved vendors that provide these services. For additional information or resources not listed here, please feel free to contact the Mayor’s Office on Disability.

Communication Access Tips for People with:

Blind and Low Vision

Alternative Formats Resources Tips (pdf)

City Approved Braille Service Providers (pdf)

Deaf and Hard of Hearing

Sign Language

Checklist for Scheduling Sign Language Interpreters for CCSF Events (pdf)

City Approved Sign Language Providers (pdf)


Checklist for Scheduling Real-Time Captioners for CCSF Events (pdf)

City Approved CART/Captioning Providers (pdf)

Assistive Listening Devices

Assistive Listening Devices (pdf)

Assistive Listening Device (ALD) Loan Policy (pdf)

Autism Spectrum

Autism Spectrum Communication Tips (pdf)

Intellectual Disabilities

Intellectual Disabilities' Communication Tips (pdf)

Learning Disabilities

Learning Disabilities' Communication Tips (pdf)