Pavement Condition Index

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Public Works

Target: 74 in 2019

The Pavement Condition Index (PCI) is an overall rating of road conditions of San Francisco’s 12,800-plus blocks on a scale from 0-100, with zero being a pothole-riddled crumbling street and 100 being a newly surfaced roadway. The PCI metric is used by all Bay Area cities and counties, and is compiled by the Metropolitan Transportation Commission. This metric provides the public and policymakers with a widely adopted standardized rating of the city’s streets, allowing for more targeted allocations of funding and strategic development. A PCI score of 85-100 is rated as “excellent,” 70-84 as “good”, 50-69 as “at-risk”, 25-49 as “poor”, and 0-24 as “very poor”.


How Public Works is Performing

In 2017 the regional Metropolitan Transportation Commission revised how Pavement Condition Index (PCI) scores are calculated to better reflect federal standards. San Francisco used the new methodology in 2017, resulting in an apparent jump from a score of 69 to 74. However, the actual conditions of streets remain the same overall – the new score of 74 is equivalent to the previous score of 69.

For calendar year 2016, San Francisco’s PCI rating was 69, up from a score of 64 in 2011 and marking the fifth consecutive year of improvement. The current rating surpasses the California statewide average of 66. PCI performance is largely connected to funding allocated for road maintenance and construction. In November 2011, voters in San Francisco approved a 3-year $248 million Road Repaving and Street Safety bond, aimed at improving and repaving deteriorating city streets and sidewalks. The bond included $148.8 million for the repaving, repair, reconstruction and new construction of approximately 1,389 street segments in San Francisco, with the goal of reaching a PCI of 66 by 2015. San Francisco surpassed this target in 2013. Since bond passage, Public Works has treated approximately 900 blocks annually, up from the prior annual average of approximately 400 blocks. In fiscal year (FY) 2015-16, Public Works resurfaced and treated 927 blocks, surpassing the 913 blocks resurfaced in 2014.

If the current annual funding level of about $65 million is maintained, Public Works estimates that San Francisco’s PCI score will remain stable at 70 for several years. However, as of March 2017, the 2011 Road Repaving Bond funds allocated for street repaving and construction have been depleted.

Public Works conducts a monthly performance management program known as PublicWorksStat (formerly known as DPWStat), which monitors the performance of key operational activities of the department. The Public Works Director chairs two stat meetings each month: 1) operational performance and design, and 2) construction performance. In these meetings, the Director and supervisors from each Public Works division review a series of interactive dashboards to understand performance and make improvements, when necessary. Progress toward meeting PCI goals are tracked within PublicWorksStat and are updated quarterly.

See interactive PCI scores of other Bay Area cities and counties compared over time by visiting the Metropolitan Transportation Commission's (MTC) Vital Signs website. Please note that MTC reports three-year averages of PCI scores on their website.

How Performance is Measured

The PCI rating assessment is based on surveys performed by evaluators with the Metropolitan Transportation Commission’s StreetSaver Rater Program. Each segment of road is evaluated based on ride quality, cracking, and signs of pavement distress.

Additional Information


Please visit DataSF for the scorecard data.