The Shelter Monitoring Committee reports quarterly to the Mayor's Office and Board of Supervisor through quarterly reports summarizing site visit information, complaint breakdown, and with recommendations for improvement to the shelter system. The Quarterly Reports can be accessed to the left of your screen with the reports broken down by fiscal year. If you would like a paper copy, please contact the Committee at 415.255.3642.

In May 2009 Shelter Enrichment Report, co-authored by the Local Homeless Coordinating Board and the Shelter Monitoring Committee, coordinated the feedback of clients, consumers, providers, and advocates from a 6-week town hall process.


Shelter Enrichment Report

History and Scope of the Shelter Monitoring Committee

The Shelter Monitoring Committee was estaclished in November of 2004 SMC Legislation . In July of 2007, the Shelter Monitoring Comittee number of site visits, scope of Membership, and the ability to request information from City agencies regarding shelter services was established through Oridance 150.07.

After an extensive community effort, the Standards of Care legislation was passed in March of 2008, creating the City's first standard of care in the shelter system. The Committee is responsible for taking and investigating Standard of Care complaints. In July 2009, the Committee finalized a report outling complaints taken and process of investigation of the Standard Care from April 2008 to March 2009, the first year of implementation. That report can be accessed by clicking here. In July 2010, there were changes made to the Standards of Care legislation and the role of the Committee. To access that legislation, please click here.

To learn more about the work of the Committee, please click here to download a brochure which outlines the duties of the Committee. For a Spanish version, please click here.

To learn more about the policies and procedures of the Shelter Monitoring Committee, please review our Policies & Procedures as well as the Bylaws.

For more information about this or any work of the Committee, please call 415.255.3642.