Single adults seeking shelter in San Francisco, from City and County contracted agencies, can call 311 or go to a CHANGES reservation location at one of the resource centers.

Beginning in February 2014, clients seeking 90-day reservations can call 311 to be placed on the wait list. For information on how 311 works, please review the instructions here (English and Spanish).

Clients who do not have a current reservation at a shelter can go to a CHANGES reservation location For a list of locations, please click on the link here.

For families seeking shelter in San Francisco, they can contact:

Central City Homeless Family Access Point (District 6)

995 Market Street, San Francisco, CA 94103



Operated by Compass Family Services


Bayview Homeless Family Access Point (District 10)

1641 LaSalle Avenue, San Francisco, CA 94124



Operated by Catholic Charities


Link to Family Coordinated Entry:


For emergency shelter, please call Hamilton Family Emergency Center 415-292-5228 at 11:00 am and 5:00 pm to request an Emergency Bed. You can also go directly to First Friendship Family Shelter located at 501 Steiner @ Oak Street. This site operates from 3:00 pm to 7:00 am. Families may seek shelter on a first come, first serve basis at the Providence Shelter, located at 1601 McKinnon Avenue @ Mendell. This shelter operates from 9:00 pm to 7:00 am.

For a full list of all the city funded single adult homeless shelters, please click on the Single Adult Matrix English/Single Adult Matrix Spanish.

San Francisco Free Shelter, Food, and Services Lists can be accessed from this site or by going to For additional resources regarding homeless services, please refer to SF Homeless.

If you have been given a denial of service from a City-funded shelter, you have the right to an advocate. Please contact the Shelter Advocates at 415.346.7685 or visit their office located at 468 Turk St., San Francisco.

For more information on housing and homeless services in San Francisco, you can contact the Human Services Agency, the Department of Public Health, the Mayor's Office on Housing,  and Project Homeless Connect.