March 3, 2014 Regular Meeting | Civil Service Commission

Civil Service Commission - March 3, 2014

AGENDA

Regular Meeting

March 3, 2014

2:00 p.m.

ROOM 400, CITY HALL

1 Dr. Carlton B. Goodlett Place

A request to hear an item after 5:00 p.m. should be directed to the Executive
Officer as soon as possible following the receipt of notification of an upcoming hearing. Requests may be made by telephone at (415) 252-3247 and confirmed in writing or by fax at (415) 252-3260.

CALL TO ORDER & ROLL CALL

REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA

APPROVAL OF MINUTES

ANNOUNCEMENTS

HUMAN RESOURCES DIRECTOR’S REPORT

EXECUTIVE OFFICER’S REPORT

RATIFICATION AGENDA

CONSENT AGENDA

REGULAR AGENDA

SEPARATIONS AGENDA

CLOSED SESSION

COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS

ADJOURNMENT

NOTICE OF COMMISSION HEARING POLICIES AND PROCEDURES

A. Commission Office

The Civil Service Commission office is located at, 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. The telephone number is (415) 252-3247. The fax number is (415) 252-3260. The email address is civilservice@sfgov.org and the web address is www.sfgov.org/civilservice/. Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.

B. Policy Requiring Written Reports

It is the policy of the Civil Service Commission that except for appeals filed under Civil Service Commission Rule 111A Position-Based Testing, all items appearing on its agenda be supported by a written report prepared by Commission or departmental staff. All documents referred to in any Agenda Document are posted adjacent to the Agenda, or if more than one (1) page in length, available for public inspection and copying at the Civil Service Commission office. Reports from City and County personnel supporting agenda items are submitted in accordance with the procedures established by the Executive Officer. Reports not submitted according to procedures, in the format and quantity required, and by the deadline, will not be calendared.

C. Policy on Written Submissions by Appellants

All written material submitted by appellants to be considered by the Commission in support of an agenda item shall be submitted to the Commission office, no later than 5:00 p.m. on the fourth (4^th) business day preceding the Commission meeting for which the item is calendared (ordinarily, on Tuesday). An original and nine (9) copies on 8 1/2-inch X 11 inch paper, three-hole punched on left margin, and page numbered in the bottom center margin, shall be provided. Written material submitted for the Commission’s review becomes part of a public record and shall be open for public inspection.

D. Policy on Materials being Considered by the Commission

Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting on the Civil Service Commission’s website at www.sfgov.org/civilservice, and in its office located at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. If any materials related to an item on this agenda have been distributed to the Civil Service Commission after distribution of the agenda packet, those materials will be available for public inspection at the Civil Service Commission’s during normal office hours (8:00 a.m. to 5:00 p.m. Monday through Friday).

E. Policy and Procedure for Hearings to be Scheduled after 5:00 p.m. and Requests for Postponement

A request to hear an item after 5:00 p.m. should be directed to the Executive Officer as soon as possible following the receipt of notification of an upcoming hearing. Requests may be made by telephone at (415) 252-3247 and confirmed in writing or by fax at (415) 252-3260.

A request for a postponement (continuance) to delay an item to another meeting may be directed to the Commission
Executive Officer by telephone or in writing. Before acting, the Executive Officer may refer certain requests to another City official for recommendation. Telephone requests must be confirmed in writing prior to the meeting. Immediately following the “Announcement of Changes” portion of the agenda at the beginning of the meeting, the Commission will consider a request for a postponement that has been previously denied. Appeals filed under Civil Service Commission Rule 111A Position-Based Testing shall be considered on the date it is calendared for hearing except under extraordinary circumstances and upon mutual agreement between the appellant and the Department of Human Resources.

F. Policy and Procedure on Hearing Items Out of Order

Requests to hear items out of order are to be directed to the Commission President at the beginning of the agenda. The President will rule on each request. Such requests may be granted with mutual agreement among the affected parties.

G. Procedure for Commission Hearings

All Commission hearings on disputed matters shall conform to the following procedures: The Commission reserves the right to question each party during its presentation and, in its discretion, to modify any time allocations and requirements.

If a matter is severed from the Consent Agenda or the Ratification Agenda, presentation by the opponent will be for a maximum time limit of five (5) minutes and response by the departmental representative for a maximum time limit of five (5) minutes. Requests by the public to sever items from the [Consent Agenda or] Ratification Agenda must be provided with justification for the record.

For items on the Regular Agenda, presentation by the departmental representative for a maximum time of five (5) minutes and response by the opponent for a maximum time limit of five (5) minutes.

For items on the Separations Agenda, presentation by the department followed by the employee or employee’s
representative shall be for a maximum time limit of ten (10) minutes for each party unless extended by the Commission. Each presentation shall conform to the following:

Opening summary of case (brief overview);
Discussion of evidence;
Corroborating witnesses, if necessary; and
Closing remarks.

The Commission may allocate five (5) minutes for each side to rebut evidence presented by the other side.

H. Policy on Audio Recording of Commission Meetings

As provided in the San Francisco Sunshine Ordinance, all Commission meetings are audio recorded in digital form. These audio recordings of open sessions are available starting on the day after the Commission meeting on the Civil Service Commission website at www.sfgov.org/civilservice/.

I. Speaking before the Civil Service Commission

Speaker cards are not required. The Commission will take public comment on all items appearing on the agenda at the time the item is heard. The Commission will take public comment on matters not on the Agenda, but within the jurisdiction of the Commission during the “Requests to Speak” portion of the regular meeting. Maximum time will be three (3) minutes. A subsequent comment after the three (3) minute period is limited to one (1) minute. The timer shall be in operation during public comment. Upon any specific request by a Commissioner, time may be extended.

J. Policy on use of Cell Phones, Pagers and Similar Sound-Producing Electronic Devices at and During Public Meetings

The ringing and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices.

Information on Disability Access

The Civil Service Commission normally meets in Room 400 (Fourth Floor) City Hall, 1 Dr. Carlton B. Goodlett Place. However, meetings not held in this room are conducted in the Civic Center area. City Hall is wheelchair accessible. The closest accessible BART station is the Civic Center, located 2 ½ blocks from City Hall. Accessible MUNI lines serving City Hall are 47 Van Ness Avenue, 9 San Bruno and 71 Haight/Noriega, as well as the METRO stations at Van Ness and Market and at Civic Center. For more information about MUNI accessible services, call (415) 923-6142. Accessible curbside parking has been designated at points in the vicinity of City Hall adjacent to Grove Street and Van Ness Avenue.

The following services are available on request 48 hours prior to the meeting; except for Monday meetings, for which the deadline shall be 4:00 p.m. of the last business day of the preceding week. For American Sign Language interpreters or the use of a reader during a meeting, a sound enhancement system, and/or alternative formats of the agenda and minutes, please contact the Commission office to make arrangements for the accommodation. Late requests will be honored, if possible.

Individuals with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities should call our ADA coordinator at (415) 252-3254 or (415) 252-3247 to discuss meeting accessibility. In order to assist the City’s efforts to accommodate such people, attendees at public meetings are reminded that other attendees may be sensitive to various chemical based products. Please help the City to accommodate these individuals.

Know your Rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code)

Government’s duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards,
councils, and other agencies of the City and County exist to conduct the people’s business. This ordinance assures that deliberations are conducted before the people and that City operations are open to the people’s review. For more information on your rights under the Sunshine Ordinance or to report a violation of the ordinance, or to obtain a free copy of the Sunshine Ordinance, contact Andrea Ausberry, Administrator of the Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, CA 94102-4689 at (415) 554-7724, by fax: (415) 554-7854, by e-mail: sotf@sfgov.org, or on the City’s website at www.sfbos.org/sunshine.

San Francisco Lobbyist Ordinance

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Lobbyist Ordinance (San Francisco Campaign and Governmental Conduct Code Section 2.100) to
register and report lobbying activity. For more information about the Lobbyist Ordinance, please contact the San Francisco Ethics Commission at 25 Van Ness Ave., Suite 220, San Francisco, CA 94102, telephone (415) 252-3100,
fax (415) 252-3112 and web site http://www.sfgov.org/ethics/.

City and County of San Francisco

Civil Service Commission

Agenda for Regular Meeting

March 3, 2014

2:00 p.m.

ITEM NO.

(1)	CALL TO ORDER AND ROLL CALL

	President Scott R. Heldfond
	Vice President E. Dennis Normandy
	Commissioner Douglas S. Chan
	Commissioner Kate Favetti
	Commissioner Gina M. Roccanova

(2)	REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA

(3)	APPROVAL OF MINUTES - Action Item

	Regular Meeting of February 3, 2014

	Recommendation:	Adopt the minutes.

(4)	ANNOUNCEMENTS

	Announcement of changes to the agenda.

	Other announcements.

	HUMAN RESOURCES DIRECTOR’S REPORT

(5)	Department of Human Resources and Health Service System’s Presentation on the Impact of Healthcare Reform (PPACA) on City Employees. (File No. 0034-14-1) – Action Item

	Recommendation:	Accept the presentation.

(6)	EXECUTIVE OFFICER’S REPORT

RATIFICATION AGENDA

All matters on the Ratification Agenda are considered by the Civil Service Commission to be non-contested and will be acted upon by a single vote of the Commission. There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Ratification Agenda and considered as a separate item. Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Ratification Agenda.

(7)

Review of Request for Approval of Proposed Personal Services Contracts.
(File No. 0035-14-8) – Action Item

PSC#	Department	Amount	Type of Service	Type of Approval	Duration
48796-13/14	SHERIFF	$400,000	Services are needed to provide electronic home detention services and case management services for inmates who qualify for home detention as an alternative to incarceration. Services include adjunct case management to monitor inmate's outpatient participation in substance abuse or mental health programs and urinalysis to monitor sobriety.	Regular	3/30/2019
4064-13/14	MAYOR	$375,000	Vendors will provide lead based paint inspections and risk assessments of privately owned properties; collect dust wipes, soil, and paint chip samples and conduct X-Ray Fluorescence (XRF) evaluations in accordance with the Housing and Urban Development (HUD) and other federal, state, and local regulations. These reports will be submitted to the MOHCD’s, Lead Hazard Control Program. The properties targeted by the program will be privately owned owner-occupied and tenant occupied properties.	Regular	11/30/2019
41491-13/14	AIRPORT COMMISSION	$350,000	The Consultant will perform an objective occupational safety and health assessment of the San Francisco International Airport’s (SFO) current practices and systems utilizing the standards and requirements of the American National Standards Institute (ANSI), American Industrial Hygiene Association (AIHA) Z10 2012 standard and the Division of Occupational Safety and Health (DOSH, better known as CAL/OSHA). The Consultant will bring industry knowledge and a best practices framework to address any areas for improvement which surface as a result of the assessment.	Regular	6/30/2019
49790-13/14	DEPARTMENT OF EMERGENCY MANAGEMENT	$3,000,000	The Scope of Work for the Consultant RFP is broken down into phases, with specific tasks and work products required for each phase. The phases have tasks that include radio system inventory, needs assessment and gap analysis, trunked radio design analysis, budget projections, RFP development, system procurement and contract negotiations, and system implementation.	Regular	1/1/2019
45340-13/14	AIRPORT COMMISSION	$800,000	The San Francisco International Airport (“Airport”) is seeking to contract with a vendor for an advanced mass notification and emergency response management system (“System”). The System will serve to notify critical stakeholders in the event of an emergency and will allow the Airport to more effectively manage such emergencies through improved communication. The System must have the capacity to support a subscriber base of 20,000 users in a multi-jurisdictional area (including Airport staff, emergency responders from multiple counties, and members of the surrounding community) exist in a web based “cloud” environment, provide unlimited message templates and message distributions, allow for remote development of a messaging script in the event of airport network failures, and allow for multiple methods of communication (e.g. text and phone messaging, email, RSS feeds, etc.).	Regular	6/30/2021
45936-13/14	PUBLIC UTILITIES COMMISSION	$250,000	Provide an audit and evaluation of lessons learned on the Water System Improvement Program (WSIP) and potential for applying such lessons learned on the Sewer System Improvement Program (SSIP).	Regular	1/17/2015
45401-13/14	PUBLIC UTILITIES COMMISSION	$5,000,000	Perform the functions of San Francisco Public Utilities Commission (SFPUC’s) California Independent System Operator (CAISO) scheduling coordination, including submittal of Day Ahead and Real Time interchange schedules, submitting bids, submitting energy trades, managing communications between CAISO and SFPUC schedulers and operators, handling settlements, and other related services.	Regular	2/1/2019
45419-13/14	RECREATION AND PARK COMMISSION	$2,000,000	Consultants will perform a full range of highly specialized environmental services associated with the planning, design and construction of the SF Marina East Harbor Renovation project. Work scope will include the following: 1) preparation of a comprehensive evaluation of sediment character through sampling and laboratory analysis; 2) development of a dredge management and remediation strategy based on the priorities established for the project; 3) facilitation of the regulatory permitting process for dredging, disposal and containment of sediments on behalf of the City; 4) provide technical expertise during the contracting process; 5) perform environmental monitoring and oversight during the construction process; and 6) prepare a variety of technical reports, presentations, management plans, and other materials needed to satisfy the regulatory agencies.	Regular	12/31/2017
43352-13/14	FIRE DEPARTMENT	$1,500,000	Provide complete billing and collection services for all Fire Department paramedic ambulance activities. Receive secured data of Department's Electronic Patient Care Reports and transmittal into billing system; data input, scanning and entry of paper pre-hospital care records; coding and medical necessity leveling of incidents; patient contact for follow-up collections; bill and invoice creation, generation, and distribution; industry research on fee structures and "usual and customary" rates; maintain fluency in payer class allowances, as well as changes and updates in the federal reimbursement structures and fee schedules; analyze revenue and provide assessments and projections to financial staff. Provide and assist with maintaining electronic field data capture system for use by field personnel; collection of Continuous Quality Improvement information.	Regular	6/30/2018
3044-13/14	EMERGENCY MANAGEMENT	Current Approved Amount $75,000 Increase Amount Requested $400,000 New Total Amount Requested $475,000	Contractor will plan and coordinate the Bay Area UASI Chemical Biological, Radiological, Nuclear, Explosives (CBRNE) project portfolio. This portfolio consists of $1 million of investments in equipment necessary to strengthen CBRNE detection, response, and decontamination capabilities throughout the entire Bay Area UASI Region. The contractor will provide a secure and up to date inventory of regional resources that can be easily accessed, understood, and utilized by the region for planning and mutual aid purposes. Contractor will provide input, guidance, and feedback on UASI risk management reports such as the Threat and Hazard Identification and Risk Assessment (THIRA), Bay Area Homeland Security Strategy, and Core Capability Assessment.	Modi- fication	3/31/2017
4049-11/12	PUBLIC HEALTH	Current Approved Amount $1,500,000 Increase Amount Requested $1,500,000 New Total Amount Requested $3,000,000	This modification is for the inclusion of additional trainings in support of the service excellence projects currently underway within the Department of Public Health. Additional trainings will focus on expanding the Kaizen and LEAN trainings (Toyota Production System) in support of the SFGH rebuild, roll out of the Affordable Care Act, and various service delivery integration initiatives underway within the Department. As a component of these additional services Department staff are learning the skills to be in-house subject matter experts in the areas of interest. By having in-house experts the Department can better incorporate the service excellence initiatives into existing work practices thereby limiting the need for ongoing outside consultants to the initial phase of any given project.	Modi- fication	6/30/2023
4049-09/10	TREASURER/ TAX COLLECTOR	Current Approved Amount $120,000 Increase Amount Requested $0 New Total Amount Requested $120,000	Perform supplemental collection services on delinquent accounts referred by various city departments; also perform credit reporting, skip-tracing, notice issuance and negotiation of payments plans. Contractor receives the maximum of 20% of collected funds as a commission fee.	Modi- fication	12/31/2018
4041-10/11	AIRPORT	Current Approved Amount $640,000 Increase Amount Requested $1,200,000 New Total Amount Requested $1,840,000	Mod 1 - Add required software maintenance and licensing fees to the software service. Mod 2 - Extend term of service through 2017 and upgrade software version.	Modi- fication	2/9/2017
4085-11/12	JUVENILE PROBATION	Current Approved Amount $96,000 Increase Amount Requested $48,000 New Total Amount Requested $144,000	The Ombudsperson is responsible for resolving grievances submitted by detained youth at Juvenile Probation Department (JPD) detention facilities. Contractor will serve as a neutral and independent agent who is a liaison between detainees, their parents/guardians and Department staff. When a youth files a grievance, contractor shall investigate and resolve through appropriate means including mediation between the youth and the Department and where appropriate shall recommend procedural changes as part of the recommended resolution of a grievance.	Modi- fication	3/31/2015
4021-10/11	GENERAL SERVICES AGENCY - CITY ADM	Current Approved Amount $89,000,000 Increase Amount Requested $90,000,000 New Total Amount Requested $179,000,000	The Risk Management Division of the Office of the City Administrator seeks to reestablish a pool of as-needed insurance brokers and to place insurance and provide specialized support and independent analysis (e.g., act as independent insurance advisor, proactively analyze the City’s insurance programs and identify risk transfers and risk financing options), risk analysis and Enterprise Risk Management consultant services (e.g., assess risks and propose an enterprise solution to mitigate/measure/improve the City’s risk profile), insurance services (e.g., design policies and programs most advantageous to the City for coverage of exposures), and claims support services (e.g., represent the City in policy interpretation and negotiations with carriers) The pool will be utilized by multiple departments including the Airport, SFMTA, SFPUC, and Port. During the six year period, approximately $53 million will be for insurance premiums and approximately $7 million for risk management consultant services. Vendors will also train City managers on new international standards for Enterprise Risk Management.	Modi- fication	11/26/2021

Recommendation:

Adopt the report. Approve the request for proposed personal services contracts; notify the Office of the Controller and the Office of Contract Administration.

CONSENT AGENDA

All matters on the Consent Agenda considered by the Civil Service Commission will be acted upon by a single vote of the Commission. There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Consent Agenda and considered as a separate item. Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Consent Agenda.

(8)	San Francisco Municipal Transportation Agency’s Report on Appointments Exempt from Civil Service under Charter Section 10.104.16 through 10.104.18. (File No. 0036-14-1) – Action Item

	Recommendation:	Adopt the report.

(9)	San Francisco Municipal Transportation Agency’s Report on Provisional Appointments. (File No. 0037-14-1) – Action Item

	Recommendation:	Adopt the report.

(10)	San Francisco Municipal Transportation Agency’s Bi-Annual Summary Report of Future Employment Restrictions placed by the Municipal Transportation Agency. (File No. 0038-14-1) – Action Item

	Recommendation:	Adopt the report.

(11)	Department of Human Resources’ Report on Exempt Positions under Charter Sections 10.104-16 through 10.104-18. (File No. 0040-14-1) – Action Item

	Recommendation:	Adopt the report.

(12)	Department of Human Resources’ Report on Provisional Appointments. (File No. 0042-14-1) – Action Item

	Recommendation:	Adopt the report.

(13)	Department of Human Resources’ Report on Future Employment Restrictions from July 1 through December 31, 2013. (File No. 0041-14-1) – Action Item

	Recommendation:	Adopt the report.

(14)	Department of Human Resources’ Report on the Position-Based Testing Program. (File No. 0043-14-1) – Action Item

	Recommendation:	Adopt the report.

(15)	Department of Human Resources’ Report on Fiscal Year 2012-13 Departmental Personal Services Contract - Form 2 Submissions. (File No. 0039-14-1) – Action Item

	Recommendation:	Adopt the report.

REGULAR AGENDA

(16)	Proposed Revisions to the Civil Service Commission’s Policy on Exempt Appointments. (File No.0044-14-5) – Action Item

	Recommendation:	Adopt the Executive’s Officer’s report; direct the Executive Officer to post the proposed revisions to the Commission’s policy on exempt appointments to meet and discuss the proposed revisions with any interested stakeholders.

(17)	Request for hearing by Marcus Campos on his Future Employment Restrictions with the Department of Public Health. (File No. 0223-13-7) – Action Item

	December 16, 2013:	Adopted the report. Denied the appeal by Marcus Campos of his Future Employment with the Department of Public Health. (Vote of 5 to 0) Note: Marcus Campos failed to appear.

	February 3, 2014:	Rescheduled Marcus Campos’ request for reconsideration to the next Civil Service Commission meeting of March 3, 2014. (Vote of 5 to 0) Note: Marcus Campos failed to appear.

	Recommendation:	Adopt the report; consider Marcus Campos’ request for reconsideration.

SEPARATIONS AGENDA

(18)	Request for hearing by James A. Bustamante on behalf of Michael S. Quinn on his Designation of Unsatisfactory Services and Future Employment Restrictions with the City and County of San Francisco. (File No.0312-13-7) – Action Item

	Recommendation:	Adopt the report. Sustain the designation of Michael S. Quinn’s services as unsatisfactory and uphold the future employment restrictions of no future employment with the City and County of San Francisco.

CLOSED SESSION AGENDA

(19)		Public comment on all matters pertaining to Items #20 through #26.

(20)		Vote on whether to hold Item #23 in Closed Session – Action Item. Basis for Closed Session: Personnel Exception (Gov. Code § 54957(b)(1), Admin Code § 67.10(b))

(21)		Vote on whether to hold Item #24 in Closed Session – Action Item. Basis for Closed Session: Personnel Exception (Gov. Code § 54957(b)(1), Admin Code § 67.10(b))

(22)		Vote on whether to hold Item #25 in Closed Session – Action Item. Basis for Closed Session: Personnel Exception (Gov. Code § 54957(b)(1), Admin Code § 67.10(b); Peace Officer Confidentiality Statutes (Penal Code §§ 832.5, 832.7, 832.8))

(23)		Closed Session – Request for hearing by Lindsey Barnhart on behalf of Ying Watt regarding Mr. Watt’s Disqualification for a 1241 Personnel Analyst Position with the Recreation and Park Department. (File No. 0320-13-4) – Action Item

		Recommendation:		Adopt the report; deny the appeal by Ying Watt.

(24)		Closed Session – Request by Bill Fazio on behalf of Connor Bane Appealing Mr. Bane’s Background Disqualification for the Q-2 Police Officer Position with the San Francisco Police Department. (File No. 0265-13-4) – Action Item

		Recommendation		Adopt the report; deny the appeal by Connor Bane.

(25)		Closed Session – Appeal by a Peace Officer of the Human Resources Director’s Determination of Insufficient Evidence to Sustain His/Her Charge of Retaliation. (File 0300-13-6)– Action Item

(26)		Reconvene in Open Session.

		a)	Vote to elect whether to disclose any or all discussions held on Item #23 in Closed Session (San Francisco Administrative Code Section 67.12 (a)) – Action Item

		b)	Vote to elect whether to disclose any or all discussions held on Item #24 in Closed Session (San Francisco Administrative Code Section 67.12 (a)) – Action Item

		c)	Vote to elect whether to disclose any or all discussions held on Item #25 in Closed Session (San Francisco Administrative Code Section 67.12 (a)) – Action Item

(27)		COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS

	(28)	ADJOURNMENT