Recreation Courses Enrollment
Target: 70% of recreation courses have enrollment at or above 70% capacity of class size
Status: MEETING TARGET
Result: 80% of recreation courses have enrollment at or above 70% capacity of class size
Recreation course enrollment represents the percentage of recreation courses offered by the Recreation and Parks Department (RPD) with enrollment at or above 70 percent capacity of class size. It is representative of the customer demand for, and satisfaction with, the department’s overall program menu, and can demonstrate that the department is developing and providing programming that satisfies customers and effectively expends resources.
RECREATION COURSE ENROLLMENT HAS CONSISTENTLY EXCEEDED GOAL IN ALL SEASONS
Note: Recreation enrollment periods cover the following months: Winter (January-March); Spring (March-May); Summer and Summer Day Camp (May-August); After School Enrichment (August-May); Fall (August-December)
How Recreation and Parks is Performing
In fiscal year (FY) 2015-16, an average of 80 percent of recreation courses had enrollment greater than 70 percent of course capacity. To improve performance, the department is seeking to improve cancellation rates for classes not meeting minimum registration standards. In order to effectively manage resources, RPD staff checks in with course instructors to confirm whether or not a class is actually full. Staff encourages cancellation of courses below the 50 percent enrollment capacity threshold. RPD uses the 70 percent enrollment capacity threshold as a guide to continue to provide high-demand, relevant programming. In order to meet demand and adapt to changes in programming type, RPD uses temporary employees as program service delivery staff.
Due to limited resources in FY 2010-11, RPD implemented a restructuring of the recreation staffing and programming model in order to save costs without cutting programs, and to improve the quality and diversity of programming. Many courses that were previously taught by full-time employees were transitioned to temporary employees, allowing the level of programming to increase. However, turnover and transition during the restructuring led to lowered enrollment. Since then, registration has increased continuously.
How Performance is Measured
Data is pulled from RPD's recreation management database, called CLASS. All programs requiring registration (as opposed to drop-in classes) are captured in this data set. Data is available quarterly, following the closure of registration periods and based on RPD's annual, six-session program calendar: spring, summer, fall, winter, after school enrichment programs, and summer day camp. The department will be migrating to a new recreation management database in FY 2016-17.
The number displayed on the scorecard page represents a yearly average of the values in the chart above.
Learn more about Recreation and Parks' recreation programs.
Please click first on the chart above and then click the "Download" button in the bottom right corner of the visualization to view and download the data displayed in the chart.