• Transit Trips with Bunching or Gaps 
• Target: 12.8% combined for bunching and gaps
• Monthly average from July 1 to December 31, 2015

22%

• Transit On-Time Performance 
• Target: 85%
• Monthly average from July 1 to December 31, 2015 

59.8%

• Traffic Fatalities
• Target: Zero by 2024
• From July 1 to November 30, 2015

17

• Crimes on Muni
• Target: 3.05 per 100,000 miles
• From July 1 to November 30, 2015 

6.9

• City Survey: Safety on Muni
• Average grade for feelings of safety Muni
• In biennial 2017 City Survey

B

• Non-Private Auto Mode Share
• Target: 50% non-private auto mode share by Fiscal Year 2018
• In 2014

52%

• City Survey: Overall Quality of Muni
• Average grade for the overall quality of Muni
• In biennial 2017 City Survey

B-

• Customer Rating of Cleanliness of Muni Vehicles
• Target: 3.3 out of 5
• From July 1 to December 31, 2015  

2.8

• City Survey: Cleanliness on Muni
• Average grade for the overall quality of Muni
• In biennial 2017 City Survey

B-