Filing a Complaint with the Sunshine Ordinance Task Force

If you have encountered problems regarding compliance with the Ordinance, the Public Records Act or the Ralph M. Brown (Public Meetings) Act, we ask that you submit a Complaint Form. Please deliver or fax the form to theAdministrator of the Sunshine Ordinance Task Force, City Hall, Room 244, 1 Dr. Carlton B. Goodlett Place, San Francisco, CA 94102-4683 (Fax # 415 554 5163.)

We attempt to resolve complaints informally where possible, through the affected departments and the City Attorney's office. Matters which cannot be adequately resolved, or matters which involve substantial policy considerations, may be set for hearing at a Task Force meeting. The Task Force meets the first Wednesday of each month at 4:00 p.m. at City Hall, Room 408.

Summary of the Complaint Procedures

  1. You may fill out a complaint form online or access a form at, or you may send your own letter filing a formal complaint. File the complaint with the Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Pl., Room 244, San Francisco, CA 94102-4689; or you may send it by fax to (415) 554-5163 or email to
  2. After you file a complaint, the Complaint Committee; the Sunshine Ordinance Task Force (SOTF) and/or the Administrator of the SOTF shall review the complaint to determine if the SOTF has jurisdiction.
    • Jurisdiction is defined as the authority to address a given issue(s), as specified in the Sunshine Ordinance.
  3. If it is found that the SOTF has no jurisdiction over the violations alleged in the complaint, the complainant is notified of the decision and the complainant may request reconsideration before the SOTF at its next scheduled meeting. Should the SOTF find jurisdiction, a full hearing on the merits will be scheduled. 
  4. The complaint is then scheduled for a hearing at the next meeting of the SOTF, which has the final say on the jurisdiction issue. 
  5.  If additional information is to be submitted by the complainant or respondent, it must be submitted to the Administrator at least five working days before the scheduled hearing before the Task Force.
    If either party submits additional material after the deadline, they will be informed that
    a. The Task Force may proceed without considering the new material
    b. The complainant may waive the 45-day time limit and continue the hearing to the next Task Force meeting
    c. The complainant may withdraw the complaint and file a new complaint
    d. The complainant may proceed to hearing with their current complaint and file a new complaint and use the new information to support the freestanding separate complaint. 
  6. After the public hearing, the Task Force shall make an Order of Determination regarding the complaint. 
  7. For further information, contact the Sunshine Ordinance Task Force Administrator, at (415) 554-7724.