CALL TO ORDER

2:00 p.m.

ROLL CALL

President F. X. Crowley

Present

Vice President Elizabeth Salveson

Present

Commissioner Douglas S. Chan

Present

Commissioner Kate Favetti

Present

President F.X. Crowley presided.

REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA  (Item No. 2)

None.

APPROVAL OF MINUTES  (Item No. 3)

Regular Meeting of April 1, 2019

Action:

Adopted the minutes.  (Vote of 4 to 0)

ANNOUNCEMENTS  (Item No. 4)

Michael Brown, Executive Director announced a clerical error under Agenda Item #11 (Response to Commission’s Directive Regarding the Appeal by Sharon Joy Aguila-Leonard of Human Resources Director’s Determination to Administratively Close Her Complaint of Discrimination and Retaliation.) The date the appeal was last heard is March 18, 2019, not March 19, 2019.

COMMENDATIONS AGENDA  (Item No. 5)

Commendation for Joanne Hayes-White, Chief, San Francisco Fire Department for her dedicated service to the City and County of San Francisco.  (File No. 0107-19-1) – Action Item

Action:

Accepted the Commendation.  (Vote of 4 to 0)

HUMAN RESOURCES DIRECTOR’S REPORT  (Item No. 6)

Susan Gard, Chief of Policy sat in on behalf of Micki Callahan, Human Resources Director and reported that the Department of Human Resources (DHR) continues to be in contract negotiations.  Most of the groups are in arbitration or mediation.  She also reported that the Hiring Modernization Project is moving along and the request for proposal (RFP) for the new tracking system will be released soon.

EXECUTIVE OFFICER’S REPORT  (Item No. 7)

Michael Brown, Executive Director reported that he presented at the Board of Supervisors’ Government Audit and Oversight Committee (GAOC) meeting on April 4, 2019.  He provided information on Exempt Appointments from an educational standpoint and expressed the Civil Service Commission is equally concerned about exempt appointees in Categories 16, 17, and 18 exceeding Charter limits.  After contract negotiations, DHR will likely provide us more specifics on the issues raised on exempt appointments that were brought forth by the Board of Supervisors.  COPAR is being used to look at remedies to help City departments resolve these issues.  One concern, is that City departments are also expressing that advance reporting of exempt appointments expiring could be laborious.  There will be ongoing discussions on how we can improve the reporting that comes before the Commission.

0095-19-8

Review of Request for Approval of Proposed Personal Services Contracts.

(Item No. 8)

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

47246-18/19

Airport

$40,000,000

Contractor shall be responsible for the maintenance, repair, inspection, testing, repair and/or replacement of parts and components, and emergency call-back work approximately 240 elevators, 138 escalators, and 43 electric walks at the Airport including the terminals, boarding areas, parking garages, and other field buildings.

Regular

6/30/2024

48165-18/19

Airport

$4,800,000

The Transportation Security Administration (TSA) under Federal Regulation Part 1542.209 requires the Airport and airline operators to check the background of staff operating in and around the secured areas of the Airport, by processing fingerprint-based criminal history records checks and security threat assessments.  The TSA has established Designated Aviation Channeling (DAC) system providers to support this federal regulatory requirement.  Only firms that are TSA certified and Authorized To Operate may provide this service.  The contract would cover support services and equipment related to the DAC system used by the Airport.

Regular

12/31/2027

47575-18/19

Controller

$1,400,000

Contractor is requested to perform audits to determine whether revenue bond funds are spent in accordance with the stated purposes and permissible uses of such bonds, as approved by the voters, and determine whether bond funds were used for impermissible administrative expenses.

Regular

12/31/2023

48560-18/19

District Attorney

$616,000

The San Francisco Office of the District Attorney George Gascón (SFDA) is working to replace their case management system.  The new system will completely replace the existing system with enhanced functionality and will expand to support all SFDA business units.

Regular

1/17/2021

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

41604-18/19

Recreation and Park

$1,100,000

Overall remedial engineering and dredge design services for the 900 Innes Park Project in San Francisco’s Bay View Hunters Point Neighborhood.  The work to be performed includes in-water sediment and hazardous building materials testing, treatment and stabilization analyses, hydrodynamic modeling, chemical partitioning and breakthrough analysis, preparation of cap design criteria to ensure cap performance, preparation of construction documentation for public bidding and construction administration.  Sub-consultant services include surveying and regulatory permitting support to complete the regulatory permit approval process.  Work to be performed by sub-consultants include bathymetric, topographic, boundary and utilities location/surveying.

Other work required includes responding to queries from the various agencies arising from the permitting process, preparation of additional exhibits and figures, and compensatory mitigation analysis and planning for addressing potential loss/impacts to aquatic habitat.

Regular

1/31/2024

40417-18/19

Public Health

$2,500,000

Healthcare reform has led to the Department’s need for specialized, limited-term projects.  The contractor will provide intermittent, as-needed project management and technical services program support for specialized, limited-term projects and Department programs, focusing on new and existing information technology projects, facilities re-programming, and municipal bond/capital planning projects and initiatives.

Regular

6/30/2023

46530-18/19

Public Health

$4,000,000

Contractor(s) will provide comprehensive services for safeguarding critical support systems and information technology operations by identifying potential problem areas and points of failure that may result in interruptions of critical infrastructure systems to be integrated with the new Electronic Health Record (EHR) system and other critical applications.  Contractor(s) will integrate business impact, patient safety, public health, risk management, core business functions, regulatory requirements, IT security incident response, and City-required elements into Continuity of Operations Plans (COOPs) for the overall Department of Public Health, for the Department’s acute and skilled nursing hospitals, for Department clinics and disaster recovery planning and problem solving.

Regular

1/31/2023

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

49873-18/19

Economic and Workforce Development

$450,000

The Office of Economic and Workforce Development (“OEWD”) seeks consultants to provide technical assistance to nonprofit community-based workforce entities to build capacity of organizational staff to improve overall workforce programming.  Activities may include the following:

Workforce Development and Design:  Advising and recommending effective and sustainable employment service models for specific populations, including (but not limited to): at-risk and in-risk young adults, transitional age youth, women, Veterans, re-entry, residents of public housing, individuals with barriers to employment, and the long-term unemployed.  Planning and implementing new workforce initiatives and innovative models that have proven success in connected job seekers to viable employment, including (but not limited to): accelerated learning/skills development, project-based learning, experiential learning, competency-based training and assessment, prior learning assessments, apprenticeship, learning labs and learning networks, and innovation process strategies.

Training and Technical Assistance on Regulatory Compliance:  Providing technical assistance and training to service providers on administrative compliance with the State and Federal fund sources with an emphasis on Workforce Innovation and Opportunity Act (WIOA) funds and appropriate activities.

Training of Best Practices in Workforce Development: Design, develop, deploy and/or facilitate trainings for best practices in workforce programming.  Trainings may be delivered online or in person and include interactive, highly participatory activities on topics promoting skills development in one or more of the following areas: Client customer services – motivational interviews and strength-based interviews; effective case management to enhance participant success; competency based assessments; retention best practices; strategies for effective job development and employer engagement; strategies to utilize external resources outside of workforce system to support clients; using Labor Market Information (LMI) to best inform programming; common measures to identifying “job readiness” across workforce system; innovation in incentivizing participants to submit required documentation (i.e. employment/education verification); employment matching based on skills, interests and sustainable wage occupations; and strategies for removing employment barriers.

Regular

6/30/2023

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

48961-18/19

Technology

$2,500,000

The vendor is expected to provide expertise and consulting, to include, but not limited to

1.  Network architectural designs and decisions,

2.  Migrating a large-scale VPN solution that includes Active directory and radius, along with per user policies,

3.  Large enterprise networks that consist MPLS (MPLS tagging and routing), multiple internet connections, and datacenters,

4.  Assessing the current Avaya Juniper Networks and providing documentation and recommendation to plan, implement/migrate to a cisco enterprise network,

5.  The City’s external and internal Domain Name Service,

6.  Implementing and troubleshooting the City’s INFOBLOX appliances that consists DNS, DHCP, and NT,

7.  Assessing, planning, implementing, migrating, and troubleshooting routing protocols such as OSPF, iBGP, eBGP, and EIGRP with the City’s existing fiber WAN network,

8.  Assessing, implementing, and troubleshooting the City’s Cisco enterprise wireless solution,

9.  Assessing, implementation, and troubleshooting firewalls such as Cisco and Palo Alto’s firewalls,

10. Migrating between firewalls such as Palo Alto’s to Cisco and Cisco to Palo Alto’s,

11. Multi-factor authentications,

12. F5’s GTM and LTM,

13. Datacenter migrations,

14. Provide knowledge transfer and documentation.

Modification

12/31/2023

4001-13/14

Airport

Current Approved Amount

$1,350,000

Increase Amount Requested

$200,000

New Total Amount Requested

$1,550,000

The contractor will provide customer service training to all members of the airport community via facilitated guest service enhancement sessions on site.  The contractor will design ad deliver workshops intended for single airport tenant and employee groups and for mixed sessions, consisting on multiple tenant participants.  Vendor will also write a customer service introductory script for use in computer-based learning sessions that will be required by SFO of all new employees within the airport.

Modification

6/30/2021

33441-13/14

Economic and Workforce Development

Current Approved Amount

$1,350,000

Increase Amount Requested

$1,000,000

New Total Amount Requested

$2,350,000

Contractors will provide business consulting and training services to the Small Business Development Center’s (SBDC’s) small business clients on an as-needed basis.  SBDC is program hosted by the City through the Office of Economic and Workforce Development (OEWD) as part of a greater network of services to help small- to medium-sized businesses grow and succeed.  The Contractors’ counseling services will include advice, guidance and/or instruction concerning the formation, management, financing, and operation of small business enterprises through workshops, one-on-one consulting, and loan packaging.  Through a Request For Qualifications, OEWD created a pre-qualified list of 24 consultants who will remain eligible for consideration and contract negotiation on an as-needed basis for two years.

Modification

6/30/2025

4090-11/12

Police

Current Approved Amount

$240,000

Increase Amount Requested

$60,000

New Total Amount Requested

$300,000

The veterinarian (vet) will provide routine and emergency medical care for up to twenty horses assigned to the San Francisco Police Department (SFPD) Mounted Unit.  This service averages fifteen visits per year.  The veterinarian will also perform pre-purchase horse examinations.

Modification

6/30/2023

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

30197-14/15

Public Utilities Commission

Current Approved Amount

$100,000

Increase Amount Requested

$175,000

New Total Amount Requested

$275,000

The City and County of San Francisco’s (City) San Francisco Public Utilities Commission (SFPUC) is requesting a third party independent vendor to provide annual inventory auditing services at various SFPUC inventory warehouse locations as part of SFPUC’s year-end inventory count and audit, which takes place from mid-June to late-July every year.  This includes observing, performing and/or validating physical inventory counts of various inventory items and comparing them to the MAXIMO (enterprise asset management software) inventory tracking system.  In addition, the vendor will prepare an inventory audit report for each inventory location detailing the scope of work done, findings and recommendations form improvement.

Modification

9/30/2024

Speakers:

1. Jenny Collins from the Economic and Workforce Development stated PSC #41960-18/19 on page 6 of the Agenda is incorrect.  The correct PSC # is 49873-18/19.

2. Ricardo Valle and Rob Forester from the San Francisco Airport spoke on PSC #48165-1819.

3. Tonia Lediju from the Controller’s Office spoke on PSC #47575-18/19.

4. Jenny Collins and Angel Cardoz from the Economic and Workforce Development spoke on PSC #33441-13/14.

Action:

1. Continued PSC #48165-18/19 so that the San Francisco Airport can update PSC Form 1, question 3. B. and notify Municipal Executive Association (MEA).  In addition, for the department to propose when they can report back to the Commission or reduce the length of the PSC.  (Vote of 4 to 0)

2. Approved PSC #47575-18/19 with the condition the Controller’s Office consult the Executive Director to amend PSC Form 1, question 2. A. and 2. B. to reflect the demonstrable circumstance and the need for outside independent services.  (Vote of 4 to 0)

3. Approved PSC #33441-13/14 with the condition the Economic and Workforce Development report back in three (3) years (by April 2022) and provide feedback on whether this will be a continuous PSC or if a new PSC should be created.  (Vote of 4 to 0)

4. Adopted the report and approved the remaining requests for proposed Personal Services Contracts; Notified the Office of the Controller and the Office of Contract Administration. 

(Vote of 4 to 0)

0079-19-3

Salary Survey for Registered Nurse Classification (Charter Section A8.403) 2019 -2020.  (Item No. 9)

Speakers:

None.

Action:

Adopted the report.  (Vote of 4 to 0)

0096-19-1

Status Report on SFUSD Civil Service Classified Workforce.  (Item No. 10)

Speakers:

Swen Ervin, San Francisco Unified School District

Anna Biasbas, Department of Human Resources

Action:

Accepted the report.  (Vote of 4 to 0)

0067-19-6

Response to Commission’s Directive Regarding the Appeal by Sharon Joy Aguila-Leonard of the Human Resources Director’s Determination to Administratively Close Her Complaint of Discrimination and Retaliation.  (Item No. 11)
 

March 18, 2019:

The Commission continued the item to the meeting of April 15, 2019 so the department can elaborate on what was communicated during the training in the report.

Speakers:

Arkale Applin, Department of Human Resources

Action:

Approved Corrective Action Taken.  (Vote of 4 to 0)

COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS  (Item No. 12)

Commissioner Salveson clarified that in general she would like to see compliance from City departments before the exempt appointment reaches the Charter limit.  Executive Director, Michael Brown stated he would calendar this item in early June or after negotiations to allow DHR’s working group time to develop a plan and recommendation on how to avoid exempt appointments from exceeding Charter limits and how to report this information in advance to the Commission.

Commissioner Chan requested a report on trends identified by departments.  Executive Director, Michael Brown offered to schedule a discussion item to see what type of useful reporting can be provided.  Deputy Director, Sandra Eng reminded Commissioners that our year-end reports provides trend information but specific departments are not called by name.  However, the names are available through our reporting.

Commissioner Crowley asked the status on obtaining an additional position.  The response from the Mayor has been no new positions.  However, in discussions with the Mayor’s staff, the idea has been floated on security and position similar to the work ambassadors used for at the Municipal Transportation Agency as a position under Civil Service Commission to perform similar service citywide.

ADJOURNMENT  (Item No. 13)

3:20 p.m.