Civil Service Commission - April 15, 2019 - Agenda

Meeting Date:

April 15, 2019 - 2:00pm

Location:

City Hall - Room 400

1 Dr. Carlton B. Goodlett Place

San Francisco, CA 94102

A.Commission Office

The Civil Service Commission office is located at, 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. The telephone number is (415) 252-3247. The fax number is (415) 252-3260. The email address is civilservice@sfgov.org and the web address is www.sfgov.org/civilservice/. Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.

B.Policy Requiring Written Reports

It is the policy of the Civil Service Commission that except for appeals filed under Civil Service Commission Rule 111A Position-Based Testing, all items appearing on its agenda be supported by a written report prepared by Commission or departmental staff. All documents referred to in any Agenda Document are posted adjacent to the Agenda, or if more than one (1) page in length, available for public inspection and copying at the Civil Service Commission office. Reports from City and County personnel supporting agenda items are submitted in accordance with the procedures established by the Executive Officer. Reports not submitted according to procedures, in the format and quantity required, and by the deadline, will not be calendared.

C.Policy on Written Submissions by Appellants

All written material submitted by appellants to be considered by the Commission in support of an agenda item shall be submitted to the Commission office, no later than 5:00 p.m. on the fourth (4^th) business day preceding the Commission meeting for which the item is calendared (ordinarily, on Tuesday). An original and nine (9) copies on 8 1/2-inch X 11-inch paper, three-hole punched on left margin, and page numbered in the bottom center margin, shall be provided. Written material submitted for the Commission’s review becomes part of a public record and shall be open for public inspection.

D.Policy on Materials being Considered by the Commission

Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting on the Civil Service Commission’s website at www.sfgov.org/CivilService, and in its office located at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102. If any materials related to an item on this agenda have been distributed to the Civil Service Commission after distribution of the agenda packet, those materials will be available for public inspection at the Civil Service Commission’s during normal office hours (8:00 a.m. to 5:00 p.m. Monday through Friday).

E.Policy and Procedure for Hearings to be Scheduled after 5:00 p.m. and Requests for Postponement

A request to hear an item after 5:00 p.m. should be directed to the Executive Officer as soon as possible following the receipt of notification of an upcoming hearing. Requests may be made by telephone at (415) 252-3247 and confirmed in writing or by fax at (415) 252-3260.

A request for a postponement (continuance) to delay an item to another meeting may be directed to the Commission
Executive Officer by telephone or in writing. Before acting, the Executive Officer may refer certain requests to another City official for recommendation. Telephone requests must be confirmed in writing prior to the meeting. Immediately following the “Announcement of Changes” portion of the agenda at the beginning of the meeting, the Commission will consider a request for a postponement that has been previously denied. Appeals filed under Civil Service Commission Rule 111A Position-Based Testing shall be considered on the date it is calendared for hearing except under extraordinary circumstances and upon mutual agreement between the appellant and the Department of Human Resources.

F.Policy and Procedure on Hearing Items Out of Order

Requests to hear items out of order are to be directed to the Commission President at the beginning of the agenda. The President will rule on each request. Such requests may be granted with mutual agreement among the affected parties.

G.Procedure for Commission Hearings

All Commission hearings on disputed matters shall conform to the following procedures: The Commission reserves the right to question each party during its presentation and, in its discretion, to modify any time allocations and requirements.

If a matter is severed from the Consent Agenda or the Ratification Agenda, presentation by the opponent will be for a maximum time limit of five (5) minutes and response by the departmental representative for a maximum time limit of five (5) minutes. Requests by the public to sever items from the [Consent Agenda or] Ratification Agenda must be provided with justification for the record.

For items on the Regular Agenda, presentation by the departmental representative for a maximum time of five (5) minutes and response by the opponent for a maximum time limit of five (5) minutes.

For items on the Separations Agenda, presentation by the department followed by the employee or employee’s representative shall be for a maximum time limit of ten (10) minutes for each party unless extended by the Commission.

Each presentation shall conform to the following:

Opening summary of case (brief overview);
Discussion of evidence;
Corroborating witnesses, if necessary; and
Closing remarks.

The Commission may allocate five (5) minutes for each side to rebut evidence presented by the other side.

H.Policy on Audio Recording of Commission Meetings

As provided in the San Francisco Sunshine Ordinance, all Commission meetings are audio recorded in digital form. These audio recordings of open sessions are available starting on the day after the Commission meeting on the Civil Service Commission website at www.sfgov.org/civilservice/.

I.Speaking before the Civil Service Commission

Speaker cards are not required. The Commission will take public comment on all items appearing on the agenda at the time the item is heard. The Commission will take public comment on matters not on the Agenda, but within the jurisdiction of the Commission during the “Requests to Speak” portion of the regular meeting. Maximum time will be three (3) minutes. A subsequent comment after the three (3) minute period is limited to one (1) minute. The timer shall be in operation during public comment. Upon any specific request by a Commissioner, time may be extended.

J.Public Comment and Due Process

During general public comment, members of the public sometimes wish to address the Civil Service Commission regarding matters that may come before the Commission in its capacity as an adjudicative body. The Commission does not restrict this use of general public comment. To protect the due process rights of parties to its adjudicative proceedings, however, the Commission will not consider, in connection with any adjudicative proceeding, statements made during general public comment. If members of the public have information that they believe to be relevant to a mater that will come before the Commission in its adjudicative capacity, they may wish to address the Commission during the public comment portion of that adjudicative proceeding. The Commission will not consider public comment in connection with an adjudicative proceeding without providing the parties an opportunity to respond.

K.Policy on use of Cell Phones, Pagers and Similar Sound-Producing Electronic Devices at and During Public Meetings

The ringing and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices.

Information on Disability Access

The Civil Service Commission normally meets in Room 400 (Fourth Floor) City Hall, 1 Dr. Carlton B. Goodlett Place. However, meetings not held in this room are conducted in the Civic Center area. City Hall is wheelchair accessible. The closest accessible BART station is the Civic Center, located 2 ½ blocks from City Hall. Accessible MUNI lines serving City Hall are 47 Van Ness Avenue, 9 San Bruno and 71 Haight/Noriega, as well as the METRO stations at Van Ness and Market and at Civic Center. For more information about MUNI accessible services, call (415) 923-6142. Accessible curbside parking has been designated at points in the vicinity of City Hall adjacent to Grove Street and Van Ness Avenue.

The following services are available on request 48 hours prior to the meeting; except for Monday meetings, for which the deadline shall be 4:00 p.m. of the last business day of the preceding week. For American Sign Language interpreters or the use of a reader during a meeting, a sound enhancement system, and/or alternative formats of the agenda and minutes, please contact the Commission office to make arrangements for the accommodation. Late requests will be honored, if possible.

Individuals with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities should call our ADA coordinator at (415) 252-3254 or (415) 252-3247 to discuss meeting accessibility. In order to assist the City’s efforts to accommodate such people, attendees at public meetings are reminded that other attendees may be sensitive to various chemical based products. Please help the City to accommodate these individuals.

Know your Rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code)

Government’s duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and other agencies of the City and County exist to conduct the people’s business. This ordinance assures that deliberations are conducted before the people and that City operations are open to the people’s review. For more information on your rights under the Sunshine Ordinance or to report a violation of the ordinance, or to obtain a free copy of the Sunshine Ordinance, contact Victor Young, Administrator of the Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, CA 94102-4689 at (415) 554-7724, by fax: (415) 554-7854, by e-mail: sotf@sfgov.org, or on the City’s website at www.sfgov.org/bdsupvrs/sunshine.

San Francisco Lobbyist Ordinance

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Lobbyist Ordinance (San Francisco Campaign and Governmental Conduct Code Section 2.100) to register and report lobbying activity. For more information about the Lobbyist Ordinance, please contact the San Francisco Ethics Commission at 25 Van Ness Ave., Suite 220, San Francisco, CA 94102, telephone (415) 252-3100, fax (415) 252-3112 and web site http://www.sfgov.org/ethics/.

City and County of San Francisco

Civil Service Commission

Agenda for Regular Meeting

April 15, 2019

2:00 p.m.

ITEM NO.

(1)	CALL TO ORDER AND ROLL CALL

	President F. X. Crowley
	Vice President Elizabeth Salveson
	Commissioner Douglas S. Chan
	Commissioner Kate Favetti


(2)	REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA

(3)	APPROVAL OF MINUTES - Action Item

	Regular Meeting of April 1, 2019

	Recommendation:		Adopt the minutes.

(4)	ANNOUNCEMENTS

	Announcement of changes to the agenda.

	Other announcements.

(5)	COMMENDATIONS AGENDA

	Commendation for Joanne Hayes-White, Chief, San Francisco Fire Department for her dedicated service to the City and County of San Francisco. (File No. 0107-19-1) – Action Item

	Recommendation:	Accept the Commendation.

(6)	HUMAN RESOURCES DIRECTOR’S REPORT

(7)	EXECUTIVE OFFICER’S REPORT

RATIFICATION AGENDA

All matters on the Ratification Agenda are considered by the Civil Service Commission to be non-contested and will be acted upon by a single vote of the Commission. There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Ratification Agenda and considered as a separate item. Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Ratification Agenda.

(8)

Review of Request for Approval of Proposed Personal Services Contracts.

(File No. 0095-19-8) – Action Item

PSC#	Department	Amount	Type of Service	Type of Approval	Duration
47246-18/19	Airport	$40,000,000	Contractor shall be responsible for the maintenance, repair, inspection, testing, repair and/or replacement of parts and components, and emergency call-back work approximately 240 elevators, 138 escalators, and 43 electric walks at the Airport including the terminals, boarding areas, parking garages, and other field buildings.	Regular	6/30/2024
48165-18/19	Airport	$4,800,000	The Transportation Security Administration (TSA) under Federal Regulation Part 1542.209 requires the Airport and airline operators to check the background of staff operating in and around the secured areas of the Airport, by processing fingerprint-based criminal history records checks and security threat assessments. The TSA has established Designated Aviation Channeling (DAC) system providers to support this federal regulatory requirement. Only firms that are TSA certified and Authorized To Operate may provide this service. The contract would cover support services and equipment related to the DAC system used by the Airport.	Regular	12/31/2027
47575-18/19	Controller	$1,400,000	Contractor is requested to perform audits to determine whether revenue bond funds are spent in accordance with the stated purposes and permissible uses of such bonds, as approved by the voters, and determine whether bond funds were used for impermissible administrative expenses.	Regular	12/31/2023
48560-18/19	District Attorney	$616,000	The San Francisco Office of the District Attorney George Gascón (SFDA) is working to replace their case management system. The new system will completely replace the existing system with enhanced functionality and will expand to support all SFDA business units.	Regular	1/17/2021
41604-18/19	Recreation and Park	$1,100,000	Overall remedial engineering and dredge design services for the 900 Innes Park Project in San Francisco’s Bay View Hunters Point Neighborhood. The work to be performed includes in-water sediment and hazardous building materials testing, treatment and stabilization analyses, hydrodynamic modeling, chemical partitioning and breakthrough analysis, preparation of cap design criteria to ensure cap performance, preparation of construction documentation for public bidding and construction administration. Sub-consultant services include surveying and regulatory permitting support to complete the regulatory permit approval process. Work to be performed by sub-consultants include bathymetric, topographic, boundary and utilities location/surveying. Other work required includes responding to queries from the various agencies arising from the permitting process, preparation of additional exhibits and figures, and compensatory mitigation analysis and planning for addressing potential loss/impacts to aquatic habitat.	Regular	1/31/2024
40417-18/19	Public Health	$2,500,000	Healthcare reform has led to the Department’s need for specialized, limited-term projects. The contractor will provide intermittent, as-needed project management and technical services program support for specialized, limited-term projects and Department programs, focusing on new and existing information technology projects, facilities re-programming, and municipal bond/capital planning projects and initiatives.	Regular	6/30/2023

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

46530-18/19

Public Health

$4,000,000

Contractor(s) will provide comprehensive services for safeguarding critical support systems and information technology operations by identifying potential problem areas and points of failure that may result in interruptions of critical infrastructure systems to be integrated with the new Electronic Health Record (EHR) system and other critical applications. Contractor(s) will integrate business impact, patient safety, public health, risk management, core business functions, regulatory requirements, IT security incident response, and City-required elements into Continuity of Operations Plans (COOPs) for the overall Department of Public Health, for the Department’s acute and skilled nursing hospitals, for Department clinics and disaster recovery planning and problem solving.

Regular

1/31/2023

41960-18/19

Economic and Workforce Development

$450,000

The Office of Economic and Workforce Development (“OEWD”) seeks consultants to provide technical assistance to nonprofit community-based workforce entities to build capacity of organizational staff to improve overall workforce programming. Activities may include the following:

Workforce Development and Design: Advising and recommending effective and sustainable employment service models for specific populations, including (but not limited to): at-risk and in-risk young adults, transitional age youth, women, Veterans, re-entry, residents of public housing, individuals with barriers to employment, and the long-term unemployed. Planning and implementing new workforce initiatives and innovative models that have proven success in connected job seekers to viable employment, including (but not limited to): accelerated learning/skills development, project-based learning, experiential learning, competency-based training and assessment, prior learning assessments, apprenticeship, learning labs and learning networks, and innovation process strategies.

Training and Technical Assistance on Regulatory Compliance: Providing technical assistance and training to service providers on administrative compliance with the State and Federal fund sources with an emphasis on Workforce Innovation and Opportunity Act (WIOA) funds and appropriate activities.

Training of Best Practices in Workforce Development: Design, develop, deploy and/or facilitate trainings for best practices in workforce programming. Trainings may be delivered online or in person and include interactive, highly participatory activities on topics promoting skills development in one or more of the following areas: Client customer services – motivational interviews and strength-based interviews; effective case management to enhance participant success; competency based assessments; retention best practices; strategies for effective job development and employer engagement; strategies to utilize external resources outside of workforce system to support clients; using Labor Market Information (LMI) to best inform programming; common measures to identifying “job readiness” across workforce system; innovation in incentivizing participants to submit required documentation (i.e. employment/education verification); employment matching based on skills, interests and sustainable wage occupations; and strategies for removing employment barriers.

Regular

6/30/2023

PSC#	Department	Amount	Type of Service	Type of Approval	Duration
48961-18/19	Technology	$2,500,000	The vendor is expected to provide expertise and consulting, to include, but not limited to 1. Network architectural designs and decisions, 2. Migrating a large-scale VPN solution that includes Active directory and radius, along with per user policies, 3. Large enterprise networks that consist MPLS (MPLS tagging and routing), multiple internet connections, and datacenters, 4. Assessing the current Avaya Juniper Networks and providing documentation and recommendation to plan, implement/migrate to a cisco enterprise network, 5. The City’s external and internal Domain Name Service, 6. Implementing and troubleshooting the City’s INFOBLOX appliances that consists DNS, DHCP, and NT, 7. Assessing, planning, implementing, migrating, and troubleshooting routing protocols such as OSPF, iBGP, eBGP, and EIGRP with the City’s existing fiber WAN network, 8. Assessing, implementing, and troubleshooting the City’s Cisco enterprise wireless solution, 9. Assessing, implementation, and troubleshooting firewalls such as Cisco and Palo Alto’s firewalls, 10. Migrating between firewalls such as Palo Alto’s to Cisco and Cisco to Palo Alto’s, 11. Multi-factor authentications, 12. F5’s GTM and LTM, 13. Datacenter migrations, 14. Provide knowledge transfer and documentation.	Modification	12/31/2023
4001-13/14	Airport	Current Approved Amount $1,350,000 Increase Amount Requested $200,000 New Total Amount Requested $1,550,000	The contractor will provide customer service training to all members of the airport community via facilitated guest service enhancement sessions on site. The contractor will design ad deliver workshops intended for single airport tenant and employee groups and for mixed sessions, consisting on multiple tenant participants. Vendor will also write a customer service introductory script for use in computer-based learning sessions that will be required by SFO of all new employees within the airport.	Modification	6/30/2021
33441-13/14	Economic and Workforce Development	Current Approved Amount $1,350,000 Increase Amount Requested $1,000,000 New Total Amount Requested $2,350,000	Contractors will provide business consulting and training services to the Small Business Development Center’s (SBDC’s) small business clients on an as-needed basis. SBDC is program hosted by the City through the Office of Economic and Workforce Development (OEWD) as part of a greater network of services to help small- to medium-sized businesses grow and succeed. The Contractors’ counseling services will include advice, guidance and/or instruction concerning the formation, management, financing, and operation of small business enterprises through workshops, one-on-one consulting, and loan packaging. Through a Request For Qualifications, OEWD created a pre-qualified list of 24 consultants who will remain eligible for consideration and contract negotiation on an as-needed basis for two years.	Modification	6/30/2025
4090-11/12	Police	Current Approved Amount $240,000 Increase Amount Requested $60,000 New Total Amount Requested $300,000	The veterinarian (vet) will provide routine and emergency medical care for up to twenty horses assigned to the San Francisco Police Department (SFPD) Mounted Unit. This service averages fifteen visits per year. The veterinarian will also perform pre-purchase horse examinations.	Modification	6/30/2023

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

30197-14/15

Public Utilities Commission

Current Approved Amount

$100,000

Increase Amount Requested

$175,000

New Total Amount Requested

$275,000

The City and County of San Francisco’s (City) San Francisco Public Utilities Commission (SFPUC) is requesting a third party independent vendor to provide annual inventory auditing services at various SFPUC inventory warehouse locations as part of SFPUC’s year-end inventory count and audit, which takes place from mid-June to late-July every year. This includes observing, performing and/or validating physical inventory counts of various inventory items and comparing them to the MAXIMO (enterprise asset management software) inventory tracking system. In addition, the vendor will prepare an inventory audit report for each inventory location detailing the scope of work done, findings and recommendations form improvement.

Modification

9/30/2024

	Recommendation:	Adopt the report. Approve the request for proposed Personal Services Contracts; Notify the Office of the Controller and the Office of Contract Administration.
CONSENT AGENDA

All matters on the Consent Agenda considered by the Civil Service Commission will be acted upon by a single vote of the Commission. There will be no separate discussion on these items unless a request is made; in which event, the matter shall be removed from the Consent Agenda and considered as a separate item. Each individual addressing the Commission will be limited to a maximum time limit of five minutes for all items severed from the Consent Agenda. Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting and are located in the Civil Service Commission office at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102.

	(9)	Salary Survey for Registered Nurse Classification (Charter Section A8.403) 2019 -2020. (File No. 0079-19-3) – Action Item

		Recommendation:		Adopt the report.

REGULAR AGENDA

Copies of all staff reports and materials being considered by the Civil Service Commission are available for public view 72 hours prior to the Civil Service Commission meeting and are located in the Civil Service Commission office at 25 Van Ness Avenue, Suite 720, San Francisco, CA 94102.

	(10)		Status Report on SFUSD Civil Service Classified Workforce. (File No. 0096-19-1) – Action Item

			Recommendation:		Accept the report.

	(11)		Response to Commission’s Directive Regarding the Appeal by Sharon Joy Aguila-Leonard of the Human Resources Director’s Determination to Administratively Close Her Complaint of Discrimination and Retaliation. (File No. 0067-19-6) – Action Item.
			March 19, 2019:		The Commission continued the item to the meeting of April 15, 2019 so the department can elaborate on what was communicated during the training in the report.

			Recommendation:		Approve Corrective Action Taken.

(12)	COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS

(13)	ADJOURNMENT