Step 1: Determine if you are eligible

You are eligible for the Access Pass, a free Muni pass for people experiencing homelessness, if:

1. You are experiencing homelessness in San Francisco, AND
2. You have worked with a Coordinated Entry Access Point in the last 6 months.

Please call or visit a Coordinated Entry Access Point to confirm your eligibility. Contact information for the Coordinated Entry Access Points is available here: tinyURL.com/CEAccessPoints

Step 2: Apply

Once you have confirmed your eligibility with a Coordinated Entry Access Point, you can complete and submit your application:

1. Online at sfmta.com/access-pass-application
2. By-mail to the SFMTA Customer Service Center using a paper application
3. In-person at the SFMTA Customer Service Center using a paper application

Your Access Pass is valid for 2 years.

Beginning August 15, 2021, all youth (18 or under) can ride Muni for free until August 14, 2022.

There is no application required. Youth no longer need to carry a Clipper Card or proof of payment when they ride Muni. Youth 16 and above are encouraged to carry a student ID or other form of ID for age verification. 

Students 22 or under who are enrolled in SFUSD English Learner/Special Education Services programs can also ride Muni for free. 

Step 1: Determine if you are eligible

You are eligible to ride MUNI for free if you are a San Francisco resident with an annual household income at or below 100% of Bay Area Median Income ($89,650 for a household of 1) and meet one of the following criteria:

1.  Are a senior (65 or older); or
2. Are a person with a qualifying disability.

Step 2: Apply

You can submit your application:

1. Online 
2. By-Mail to the SFMTA Customer Service Center using a paper application
3. In-Person at the SFMTA Customer Service Center using a paper application

Enrolling in these programs makes you eligible for a dismissal of your most recent fare evasion ticket. 

SFMTA Customer Service Center:
11 South Van Ness Ave. (Cross Street: Market)
San Francisco, CA
Hours: Monday – Friday, 8 a.m. - 5 p.m
Phone: (415) 701-3000

Step 1: Determine if you are eligible

You are eligible for the Lifeline Pass, a 50% discounted MUNI pass, if you are a San Francisco resident and:

1. You receive Medi-Cal, CalFresh, or Unemployment benefits; or
2. Your income is at or below 200% of the Federal Poverty Level (about $25,500 for a single person).

Step 2: Apply

You can submit your application:

1. Online
2. By-Mail to the SFMTA Customer Service Center using a paper application
3. In-Person at the SFMTA Customer Service Center using a paper application

Enrolling in the Lifeline Pass makes you eligible for a dismissal of your most recent fare evasion ticket. 

SFMTA Customer Service Center:
11 South Van Ness Ave. (Cross Street: Market)
San Francisco, CA 94103
Hours: Monday – Friday, 8 a.m. - 5 p.m
Phone: (415) 701-3000

Download the flyers below to learn more.

SFMTA's Discounts for People with Low Incomes

SFMTA's Discounts for People Experiencing Homelessness

Frequently Asked Questions (FAQ)