
The official fine and fee discount guide from The Financial Justice Project, housed in the San Francisco Office of the Treasurer & Tax Collector
Can’t afford to ride Muni?
You may be eligible to ride MUNI for free or for a 50% discount. Enrolling in any of these programs makes you eligible for a dismissal of your MUNI fare evasion citation(s).
1. The Access Pass, a Free Muni Pass for People Experiencing Homelessness
2. Free Muni for Youth
3. Free Muni for Seniors and People with Disabilities
4. The Lifeline Pass, a 50% Discounted Muni Monthly Pass for People with Low Incomes
Click the sections below to learn more!
SFMTA Customer Service Center for questions:
11 South Van Ness Ave. (Cross Street: Market)
San Francisco, CA
Hours: Monday – Friday, 8 a.m. - 5 p.m
Phone: (415) 701-3000
Step 1: Determine if you are eligible
You are eligible for the Access Pass, a free Muni pass for people experiencing homelessness, if:
1. You are experiencing homelessness in San Francisco, AND
2. You have worked with a Coordinated Entry Access Point in the last 6 months.
Please call or visit a Coordinated Entry Access Point to confirm your eligibility. Contact information for the Coordinated Entry Access Points is available here: tinyURL.com/CEAccessPoints
Step 2: Apply
Once you have confirmed your eligibility with a Coordinated Entry Access Point, you can complete and submit your application:
1. Online at sfmta.com/access-pass-application
2. By-mail to the SFMTA Customer Service Center using a paper application
3. In-person at the SFMTA Customer Service Center using a paper application
Your Access Pass is valid for 2 years.
Beginning August 15, 2021, all youth (18 or under) can ride Muni for free until August 14, 2022.
There is no application required. Youth no longer need to carry a Clipper Card or proof of payment when they ride Muni. Youth 16 and above are encouraged to carry a student ID or other form of ID for age verification.
Students 22 or under who are enrolled in SFUSD English Learner/Special Education Services programs can also ride Muni for free.
Step 1: Determine if you are eligible
You are eligible to ride MUNI for free if you are a San Francisco resident with an annual household income at or below 100% of Bay Area Median Income ($89,650 for a household of 1) and meet one of the following criteria:
1. Are a senior (65 or older); or
2. Are a person with a qualifying disability.
Step 2: Apply
You can submit your application:
1. Online
2. By-Mail to the SFMTA Customer Service Center using a paper application
3. In-Person at the SFMTA Customer Service Center using a paper application
Enrolling in these programs makes you eligible for a dismissal of your most recent fare evasion ticket.
SFMTA Customer Service Center:
11 South Van Ness Ave. (Cross Street: Market)
San Francisco, CA
Hours: Monday – Friday, 8 a.m. - 5 p.m
Phone: (415) 701-3000
Step 1: Determine if you are eligible
You are eligible for the Lifeline Pass, a 50% discounted MUNI pass, if you are a San Francisco resident and:
1. You receive Medi-Cal, CalFresh, or Unemployment benefits; or
2. Your income is at or below 200% of the Federal Poverty Level (about $25,500 for a single person).
Step 2: Apply
You can submit your application:
1. Online
2. By-Mail to the SFMTA Customer Service Center using a paper application
3. In-Person at the SFMTA Customer Service Center using a paper application
Enrolling in the Lifeline Pass makes you eligible for a dismissal of your most recent fare evasion ticket.
SFMTA Customer Service Center:
11 South Van Ness Ave. (Cross Street: Market)
San Francisco, CA 94103
Hours: Monday – Friday, 8 a.m. - 5 p.m
Phone: (415) 701-3000
Download the flyers below to learn more.
SFMTA's Discounts for People with Low Incomes