Step 1: Determine if you are eligible

You are eligible for the Access Pass, a free Muni pass for people experiencing homelessness, if:

1. You are experiencing homelessness in San Francisco, AND
2. You have worked with a Coordinated Entry Access Point in the last 6 months.

Please call or visit a Coordinated Entry Access Point to confirm your eligibility. Contact information for the Coordinated Entry Access Points is available here: tinyURL.com/CEAccessPoints

Step 2: Apply

Once you have confirmed your eligibility with a Coordinated Entry Access Point, you can complete and submit your application:

1. Online at sfmta.com/access-pass-application
2. By-mail to the SFMTA Customer Service Center using a paper application
3. In-person at the SFMTA Customer Service Center using a paper application

Your Access Pass is valid for 2 years.

Beginning August 15, 2021, all youth (18 or under) can ride Muni for free through June 30, 2024! Find out more information at SFMTA's website here.

There is no application required. Youth no longer need to carry a Clipper Card or proof of payment when they ride Muni. Youth 16 and above are encouraged to carry a student ID or other form of ID for age verification. 

Students 22 or under who are enrolled in SFUSD English Learner/Special Education Services programs can also ride Muni for free. 

Step 1: Determine if you are eligible

You are eligible to ride MUNI for free if you are a San Francisco resident with an annual household income at or below 100% of Bay Area Median Income ($89,650 for a household of 1) and meet one of the following criteria:

1.  Are a senior (65 or older); or
2. Are a person with a qualifying disability.

Step 2: Apply

You can submit your application:

1. Online 
2. By-Mail to the SFMTA Customer Service Center using a paper application
3. In-Person at the SFMTA Customer Service Center using a paper application

Enrolling in these programs makes you eligible for a dismissal of your most recent fare evasion ticket. 

SFMTA Customer Service Center:
11 South Van Ness Ave. (Cross Street: Market)
San Francisco, CA
Hours: Monday – Friday, 8 a.m. - 5 p.m
Phone: (415) 701-3000

Step 1: Determine if you are eligible

You are eligible for the Lifeline Pass, a 50% discounted MUNI pass, if you are a San Francisco resident and:

1. You receive Medi-Cal, CalFresh, or Unemployment benefits; or
2. Your income is at or below 200% of the Federal Poverty Level (about $25,500 for a single person).

Step 2: Apply

You can submit your application:

1. Online
2. By-Mail to the SFMTA Customer Service Center using a paper application
3. In-Person at the SFMTA Customer Service Center using a paper application

Enrolling in the Lifeline Pass makes you eligible for a dismissal of your most recent fare evasion ticket. 

SFMTA Customer Service Center:
11 South Van Ness Ave. (Cross Street: Market)
San Francisco, CA 94103
Hours: Monday – Friday, 8 a.m. - 5 p.m
Phone: (415) 701-3000

Download the flyers below to learn more.

SFMTA's Discounts for People with Low Incomes

SFMTA's Discounts for People Experiencing Homelessness

Frequently Asked Questions (FAQ)