Civil Service Commission - August 16, 2021 - Minutes

Meeting Date: 
August 16, 2021 - 2:00pm
Location: 

MINUTES

 

 Regular Meeting

  August 16, 2021

 

  2:00 p.m.

 

Meeting held by teleconference pursuant to the Governor’s Executive Order N-29-20 and the Eighth Supplement to Mayoral Proclamation Declaring the Existence of a Local Emergency

 

 

LISTEN/PUBLIC COMMENT CALL-IN

USA is (415) 655-0001 | Access Code: 146 310 0225

 

 

LONDON N. BREED, MAYOR

 

COMMISSIONERS

 

JACQUELINE MINOR

President

KATE FAVETTI

Vice President

DOUGLAS CHAN

F.X. CROWLEY

ELIZABETH SALVESON

 

 

 

SANDRA ENG

Executive Officer

 

 

During the Coronavirus Disease (COVID-19) emergency, the Civil Service Commission’s regular meeting room, City Hall, Room 400 is closed.  Commissioners and Civil Service Commission staff will convene remotely.  The public is encouraged to submit comments in advance of the meeting in one of three ways: (1) email civilservice@sfgov.org, (2) leave a voicemail message in the CSC Office main line at 628-652-1100 or (3) use the Civil Service Commission’s dedicated public comment line 1-415-655-0001, Access Code 146 310 0225.  Comments submitted by 5:00 pm the Friday before the meeting will be included in the record.

 

 

 

 

 

 

CALL TO ORDER

 

 

 

 

 

2:00 p.m.

 

 

 

 

 

ROLL CALL

 

 

 

 

 

 

President Jacqueline P. Minor

Present

 

 

Vice President Kate Favetti

Present

 

 

Commissioner Douglas S. Chan

Present

 

 

Commissioner F. X. Crowley

Present

 

 

Commissioner Elizabeth Salveson

Present

 

 

 

 

 

 

President Jacqueline P. Minor presided.

 

 

 

 

 

 

REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA  (Item No. 2)

 

 

 

 

 

None.

 

 

 

 

 

APPROVAL OF MINUTES  (Item No. 3)

 

 

 

 

 

Regular Meeting of August 2, 2021 – 2:00 p.m.

 

 

 

 

 

 

Action:

Adopted the minutes.  (Vote of 5 to 0)

 

 

 

 

 

 

ANNOUNCEMENTS  (Item No. 4)

 

 

 

 

 

Sandra Eng, Executive Officer made two (2) announcements: (1) Agenda Item #9 (Appeal by Perry Law of the Director of Transportation’s Determination that there was Insufficient Evidence to Substantiate that Law was Issued a Verbal Warning Due to his Race and Retaliation for Filing an EEO Complaint, and that there was Insufficient Evidence to Establish that Law’s Workers’ Compensation Form was Not Signed in Retaliation for Law’s EEO Complaint) the appellant has requested postponement to October 18, 2021.  (2) Agenda Item #10 (Appeal by Daniel Gin of the Rejection of his Application for the 7318 Electronic Maintenance Technician (CBT-7318-903118)) the appellant withdrew his appeal.

 

 

 

 

 

HUMAN RESOURCES DIRECTOR’S REPORT

 

 

 

Kate Howard, Department of Human Resources made two (2) announcements: (1) SF Fellows Program has relaunched after a year of pause.  The Analyst Trainee Program designates recent college graduates into internship programs to learn more about local government.  Nine (9) City departments are participating.  (2) Vaccination status reporting and policy requirements; 98% of employees reported vaccination status and 90% of employees have been vaccinated.

 

 

 

0135-21-1

Department of Human Resources Presentation – Diversity Recruitment Team FY 2020 – 2021 Reflection.  (Item No. 5)

 

 

 

 

Speaker:

Porsche Bunton, Department of Human Resources

 

 

 

 

 

0136-21-1

Department of Human Resources Presentation – Applicant Tracking System Implementation.  (Item No. 6)

 

 

 

Speakers:

Anne Marie Monroe, Department of Human Resources

 

 

David Huebner, Department of Human Resources

 

 

Nate Frank, Department of Human Resources

 

 

Kate Howard, Department of Human Resources

 

 

 

 

 

 

EXECUTIVE OFFICER’S REPORT (Item No. 7)

 

 

 

Sandra Eng, Executive Officer reported to the Commission that the Deputy Director announcement closed on Friday, August 13, 2021.  The Civil Service Commission staff received support from the Office of Racial Equity and the following Department of Human Resources Divisions: Diversity Recruitment, Hiring Modernization Program and Employment Services.

         

 

0137-21-8

Review of Request for Approval of Proposed Personal Services Contracts.
(Item No. 8)

 

PCS

Department

Amount

Type of Service

Type of Approval

Duration

40737-20/21

Board of Supervisors

$120,000

Board of Supervisors seeks to retain the services of a qualified consultant that has expertise in culturally and linguistically competent community outreach for the Redistricting Task Force. The community outreach includes informing and educating public of redistricting process, connecting with underserved communities and neighborhoods, and encouraging resident's participation in the redistricting process. Specifically, the consultant will produce contents in print and digital media, including but not limited to, newspaper advertisement, flyers, newsletters, email, website, and social media. Additionally, the outreach contents should be produced in multiple languages to disseminate information to the non-English speaking members of the public.

Regular

4/30/2022

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

49843-20/21

Public Utilities Commission

$300,000

The San Francisco Public Utilities Commission (SFPUC) is launching a Pilot Residential Green Infrastructure Grant Program and seeks to retain the services of a qualified Program Administrator to assist the SFPUC with the implementation of the Program. This new pilot Program will test new technologies on residential properties, encourage residential property owners to manage stormwater on-site, improve sewer collection system performance during wet weather, and educate San Franciscans on the collection system and stormwater management. This professional services contract will be used to fund a short-term, pilot-scale program to test a new grant administration structure and deliver a limited number of projects. The lessons learned from the results of this contract will contribute to future budgeting and staffing for the Residential Green Infrastructure Grant Program.

The Program Administrator will be responsible for program administration, financial management, property owner outreach and coordination, project management, and reporting for the installation of green stormwater infrastructure facilities on residential properties in San Francisco. The Program Administrator will conduct outreach to interested homeowners and recruit them to participate in the Program through workshops, outreach collateral, and site visits. The Program Administrator will assess residential properties and support homeowners in developing applications for grant funding. The Program Administrator will issue payments to homeowners for the cost of design and construction services to build green stormwater infrastructure projects on their properties. The Program Administrator will also provide customer service, collect and manage data, and submit monthly reports on Program performance to the SFPUC.

Regular

12/31/2023

49656-20/21

Public Utilities Commission

$8,000,000

The Emergency Firefighting Water System (EFWS), sometimes referred to as the Auxiliary Water Supply

System (AWSS), is an independent high pressure

water supply system dedicated to fire protection. It was

installed in 1913 in response to the Great Earthquake and Fire of 1906 and consists of a 135mile

  •  

network, a high elevation

reservoir with two large capacity

tanks, two pumping stations, three fireboats

and underground water storage tanks (cisterns).

The selected Consultant will work under the direction of the SFPUC to provide planning and engineering

design services for the Emergency Firefighting Water System and City’s Water Distribution System

pipelines. Some assignments may require SFPUC engineering staff to be integrated into the consultant

project team. The Consultant’s work objective will be to perform planning and engineering design services

applying all applicable codes and SFPUC Procedures and regulatory requirements/guidelines administered

by the State Water Resources Control Board, Division of Drinking Water. Projects are expected to pertain to

pipelines, pump stations, fireboat manifold systems.

Regular

9/9/2029

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

41615-20/21

Sheriff

$300,000

Contractor will examine and monitor the Incarcerated Person Communication Services ("IPCS) at the San Francisco Sheriff's Office ("SFSO) Facilities to assess the accuracy of SFSO's records and to provide a basis for evaluating service quality to meet the requirements of the SFSO under existing contracts with vendors. Contractor will work with the SFSO's contracted IPCS provider to ensure that all contractually required updates to hardware and software are completed. Contractor will continuously monitor and validate IPCS hardware and software against industry standards to ensure the the SFSO and incarcerated population is receiving the best performance from the system and the best support from the contracted IPCS providers. In addition, the Contractor will assist SFSO in creating technical requirements for all incarcerated communication services solicitations, such as, telephones, video visitation system, and tablets. Contractor will work as the SFSO's liaison to resolve service calls and incarcerated grievances.

Regular

9/30/2024

41997-20/21

Treasurer/Tax Collector

$1,000,000

Branding analysis, design, and collateral and video production services, including:

• Analyzing current collateral and creating brand communications design, brand strategy, and brand storytelling.
• Visual design including logo and brand development, campaign look & feel, illustrations, and animations.
• Developing creative communications and messaging, measurable cross-media campaigns with relevant calls-to-actions.
• Providing design services, graphic and production design for print and digital assets and brand collateral including infographics
• Creating digital experience design: campaign microsites, branded surveys, social media storytelling.
• Human-centered design including strategy development, research and development, prototyping, including recommending and deploying content strategies that target specific audience segments with measurable outcomes.
• Creating highly shareable compelling videos, including creating overall concept and script development, which may: provide overviews of programs and their accomplishments; highlight the experiences of people who have benefited certain programs; or explain how to take specific actions to utilize a program,
• Using insights from behavioral sciences to develop and improve applications, promotional materials, and enrollment processes to ensure they are accessible, easy to navigate, and reduce the administrative burden for individual applicants and departments. Examples of such processes include applications, enrollment processes, and promotional materials for low-income payment plans, and community service plans for low-income people, and application processes for various discounts provided by departments.
• Providing proficient multi-lingual collateral and videos, as well as accurate translation at minimum of English into Chinese, Spanish and Filipino.

Regular

7/31/2024

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

46457-20/21

Treasurer/Tax Collector

$1,000,000

Provide communications campaign management services, which includes:

• Identifying and refining target audiences, key goals, and calls to action.

• Creating compelling, creative, and culturally appropriate promotional content for all media types (including but not limited to traditional, non-traditional, online and mobile).

• Providing proficiency in multi-lingual outreach, including but not limited to culturally

• sensitive strategy and execution, as well as accurate translation at minimum of English into Chinese, Spanish and Filipino.

• Coordinating, placing, and purchasing off-line media in traditional and nontraditional

• media vehicles including ethnic/in-language channels. Offline media vehicles include but not limited to print, radio, and spot TV.

• Coordinating, purchasing online media including but not limited to search engine marketing, Ad words, display advertising (both standard and rich media), social media marketing, cross platform ads (mobile device ads, tablet ads, portable display ads, etc.), email marketing, and in-language media.

• Tracking all appropriate metrics including but not limited to impressions, reach & frequency, awareness and return on investment.

• Incorporate feedback from TTX as needed.

• Ensuring on-going evaluation/analysis of tracked metrics and impacts in order to provide

• TTX with real-time feedback and recommendations to maximize media efficiency.

Regular

7/31/2024

49953-20/21

Public Health

$5,000,000

Contractor will act as an Original Equipment Manufacturer (OEM) or authorized OEM partner to provide, and administer the Department's data security network licensing and services contract(s). These services provide the San Francisco Department of Public Health (SFDPH) Security Operations team with advanced threat prevention that safeguards SFDPH networks, cloud and mobile operations against all known attacks combined with the industry’s most comprehensive and intuitive single point of control management system. SFDPH utilizes these professional services for enhanced incident response as well as endpoint security, data security and security management product.

Regula

9/30/2024

4095-12/13

Department of Emergency Management

Current Approved Amount

$1,638,972

Increase Amount Requested

$600,000

New Total Amount Requested

$2,238,972

The CORES Responder Management System integrates the verification of responder credentials and the deployment of responders during an emergency. The CORES Alert Notification System facilitates mass notification and two-way communication to provide immediate delivery of customized alerts to any number of relevant recipients. The contract will include hours for training and support hours.

Modification

6/30/2025

45087-14/15

Department of Emergency Management

Current Approved Amount

$1,800,000

Increase Amount Requested

$600,000

New Total Amount Requested

$2,400,000

This request is to contract with San Francisco Fleet Week Association to help coordinate Fleet Week activities, which will include large-scale event production, facilitation and overall management of a multi-day set of events. The partnership with the San Francisco Fleet Week Association will sustain coordination with external private sector, non-profit and Federal Government partners, including members of the Department of Defense (U.S. Navy and Marines). This request will be for three years.

Modification

12/31/2024

PSC#

Department

Amount

Type of Service

Type of Approval

Duration

49836-20/21

Department of Emergency Management

Current Approved Amount

$511,787

Increase Amount Requested

$1,188,213

New Total Amount Requested

$1,700,213

ProQA is a software created and tested by the Priority Medical Dispatch/International Academy of Emergency Dispatch. It is actually two software protocols we use (Fire and EMS) and it is scripted so call takers can process (evaluate) all calls consistently. The software guides the call takers to ask a series of questions to get a description of the situation and a level of urgency. With each code programed into ProQA, our Medical Director and Fire Department assigns what equipment shall be dispatched and determines the respond time expected for help to arrive. It is based on local policy related to needs and availability. This PSC is relating to the maintenance, training, and accreditation of this proprietary software

Modification

6/30/2026

32252-17/18

Police

Current Approved Amount

$250,000

Increase Amount Requested

$150,000

New Total Amount Requested

$400,000

To comply with the Federal Bureau of Investigations (FBI) requirement of physical media disposal to minimize risk of sensitive information compromise by unauthorized individuals, the San Francisco Police Department (SFPD) is seeking a contractor to provide service to all SFPD locations (10 district stations, headquarters, academy, crime lab, and other divisions). The contractor will use a mobile shredding truck to provide on-site shredding and disposal approximately twice a month and destruction and disposal of other physical media on an as-needed basis. Other physical media may include, but not be limited to, body worn cameras, smartphones, computer disks, film, magnetic disks, magnetic tapes, transparencies, and video cassettes. An assigned SFPD employee (sworn officer, facilities coordinator, Public Service Aide or Police Cadet) at each location must physically witness shredding process of contents of confidential bins and destruction of other physical media by contractor employees.

Modification

8/31/2024

 

 

Speakers:

Shawndrea Hill and Ramon Garcia, Public Utilities Commission spoke on PSC #49656-20/21.

 

 

Emily Wang, Department of Emergency Management spoke on PSC #45087-14/15.

 

 

 

 

Action:

  1. PSC #49656-20/21 was approved with the condition to report back to the Commission in four (4) years, by August 2025.
    (Vote of 5 to 0)
  2. PSC #45087-14/15 was approved with the condition to provide a Budget Analysis breakdown for Fiscal Year 2022-2023 of where the money is being spent.  (Vote of 5 to 0)
  3. Adopted the report.  Approved the remaining request for proposed Personal Services Contract; Notify the Office of the Controller and the Office of Contract Administration.  (Vote of 5 to 0)

 

0027-19-6

Appeal by Perry Law of the Director of Transportation’s Determination that there was Insufficient Evidence to Substantiate that Law was Issued a Verbal Warning Due to his Race and Retaliation for Filing an EEO Complaint, and that there was Insufficient Evidence to Establish that Law’s Workers’ Compensation Form was Not Signed in Retaliation for Law’s EEO Complaint.  (Item No. 9)

 

 

 

 

Action

Postponed to the meeting of October 18, 2021, at the request of the appellant.

 

0035-21-4

Appeal by Daniel Gin of the Rejection of his Application for the 7318 Electronic
Maintenance Technician (CBT-7318-903118).  (Item No. 10)

 

 

 

Action:

Appellant withdrew his appeal.

 

 

 

0051-21-6

Appeal by Judy Jones of the Transportation Director’s Determination to Administratively Close her Failure to Accommodate and Discrimination Complaint.  (Item No. 11)

 

 

 

 

 

 

Speakers:

Judy Jones, Appellant

 

 

 

Deborah Dulay, Department of Human Resources

 

 

 

Aaron Beckwith, Municipal Transportation Agency

 

 

 

Paul Okunewitch, Respondent

 

 

 

Amy Nuque, Municipal Transportation Agency

 

 

 

Dan Roach, Municipal Transportation Agency

 

 

 

 

 

 

Action:

Adopted the report and denied the appeal by Judy Jones with the proviso the Municipal Transportation Agency (MTA) will review and modify their process and procedures to include the following: employees are timely informed on the status of their reasonable accommodation request, included in the resolution process, and assure timely communication on the status of any requests and/or complaints.  In addition, directed the Executive Officer to follow up with MTA.  (Vote of 5 to 0)

 

 

 

COMMISSIONERS’ ANNOUNCEMENTS/REQUESTS  (Item No. 12)

 

 

 

President Minor announced that the next Civil Service Commission meeting of September 6, 2021, will be cancelled due to the Labor Day Holiday and will meet again on September 20, 2021.

 

 

 

ADJOURNMENT  (Item No. 13)

 

 

 

4:18 p.m.