CALL TO ORDER

2:00 p.m.

ROLL CALL

President Jacqueline P. Minor

Present

Vice President Kate Favetti

Present

Commissioner Douglas S. Chan

Present

Commissioner F. X. Crowley

Present

Commissioner Elizabeth Salveson

Present

President Jacqueline Minor presided.

(2)

REQUEST TO SPEAK ON ANY MATTER WITHIN THE JURISDICTION OF THE CIVIL SERVICE COMMISSION BUT NOT APPEARING ON TODAY’S AGENDA

Naj Daniels, SEIU Local 1021, CSC needs to train analyst on the reversion process, Rules 117 and 114. It is an undue hardship to employees. Consider requiring a report from the Department of Human Resources and a refresher on reversion, reappointment and reinstatement rules.

APPROVAL OF MINUTES  (Item No. 3)

Regular Meeting of October 3, 2022 – 2:00 p.m.

Action:

Adopted the Minutes.  (Vote of 5 to 0)

ANNOUNCEMENTS  (Item No. 4)

None.

HUMAN RESOURCES DIRECTOR’S REPORT

0170-22-1

Overview of the Government Operations Recovery Initiatives.  (Item No. 5)

Speakers:

Ben Rosenfield, Controller

Carmen Chu, City Administrator

Kate Howard, Department of Human Resources

Action:

No action taken.

0174-22-1

Progress Report on the Implementation of the Mayor’s 48^th Supplement – Exempt to Permanent Status Program.  (Item No. 6)

Speakers:

Kate Howard, Department of Human Resources

Action:

No action taken.

EXECUTIVE OFFICER’S REPORT

0171-22-1

Civil Service Commission Quarterly Report on the Goals and Objectives for Fiscal Year 2022-23.  (Item No. 7)

Speakers:

Sandra Eng, Executive Officer

Action:

Accepted the Report.  (Vote of 5 to 0)

0173-22-8

Review of Request for Approval of Proposed Personal Services Contracts.
(Item No. 8)

PSC

Department

Amount

Type of Service

Type of Approval

Duration

40365-22/23

Municipal Transportation Agency

$135,400

The San Francisco African American Arts & Cultural District (SFAAACD) was approved as part of our application to the California Air Resources Board (CARB) to provide work as part of the state funded Bayview Community Shuttle Project.

The scope of work for SFAAACD include:
• Serve on Project committee
• Review and comment on Project plans and materials for accuracy and cultural competence
• Organize, promote, and host engagement and marketing events with an emphasis on the African American community
• Evaluate outreach events through surveys, focus groups and other methods

Regular

6/30/2026

42070-22/23

Municipal Transportation Agency

$114,500

Mission Neighborhood Centers – Evans Campus was approved as part of our application to the California Air Resources Board (CARB) to provide work as part of the state funded Bayview Community Shuttle Project. Mission Neighborhood Centers – Evans Campus was previously listed in the grant as Bayview El Centro.

The scope of work for Mission Neighborhood Centers – Evans Campus include:

• Serve on Project committee

• Review and comment on Project plans and materials for accuracy and cultural competence

• Organize, promote, and host engagement and marketing events with an emphasis on reaching the Spanish-language community
• Evaluate outreach events through surveys, focus groups and other methods

Regular

6/30/2026

43479-22/23

Municipal Transportation Agency

$101,860

Bay Area Community Resources (BACR) was approved as part of our application to the California Air Resources Board (CARB) to provide work as part of the state funded Bayview Community Shuttle Project.

The scope of work for BACR include:

• Develop training materials and hold training sessions with Youth Champion program

• Review and comment on Project plans and materials for accuracy and cultural competence

• Organize and promote services for the Transportation Resource center, a “one-stop-shop” for the community to receive help on transportation services

Regular

6/30/2026

PSC

Department

Amount

Type of Service

Type of Approval

Duration

45633-22/23

Municipal Transportation Agency

$1,000,000

As-needed administrative support services utilizing California Multiple Award Schedule (CMAS) contract CMAS NO. 4-21-07-1017 to support the Finance and Information Technology Division’s various business administration functions. The consultants will provide direct support to the section’s operational tasks and indirect support to the division’s capital and operating projects. The scope of services shall include but not be limited to the following:
• Review grant funding requirements to setup requisitions for purchase orders and contract encumbrance released from contracts, updated and monitor payment and PO balances
• Monitors technology division expenditure and ensures the procurement meets federal, state, and various grant restrictions.
• Develops financial analysis reports, including expenditure reports, vendor analysis, and contractor staff analysis to make sound recommendations on technology budget and purchasing decisions.

• Assist in divisional projects and process improvement in areas of human capital, project budget, schedule delivery management utilizing system automation, working with potential users to gather requirements, and collaborating with PMO to develop and improve existing processes
• Administration and management of any as-needed SharePoint workflows

• Assist with all divisional recruitment, project delivery, and operational budget-related inquiries or requests.
• Assist with coordination of the recruitment process, interviews set up, and Human Resources events and maintain agendas

• Redirect project-related calls or distribute correspondence to the appropriate person on the team. 6. Produce and submit reports on general activity
• Support Technology procurement 8. Facilitate divisional contract management

Regular

9/25/2025

PSC

Department

Amount

Type of Service

Type of Approval

Duration

45928-22/23

Municipal Transportation Agency

$500,000

Priority access to a Harris systems engineer and a program manager.

Project Management Activities:

-coordinate activities with L3Harris tech to perform on-site maintenance, troubleshooting, etc.

-ensure proper updates are communicated to San Francisco Municipal Transportation Agency (SFMTA) (issue, cause, resolution)
-conduct ad-hoc meetings as necessary, take meeting notes, send out updates

-track actions/issues list and provide updates when required
-prepare quarterly invoice packages for SFMTA
-assist in coordinating additional resources when required (Patriot, Conduent, additional L3Harris staff)

-assist in RMA (Remote Network Management) coordination and ensure timely delivery of materials back to SFMTA

Systems Engineering Activities:

-Review of various network management systems in response to emails describing system events and notification of possible system problems.
-Regular review of the tunnel system using Intermapper, the radio system using the remote network management and system center operations manager review of network devices using CiscoPrime, and review of Conduent servers using WhatsUpGold. Report any issues that have been discovered.
-Correction of problems when a remote solution is possible - e.g. remote reboot of a base station device, configuration reload on a tunnel Lantronix module when it is reporting "no SNMP response"

-Periodic review (via browser) Alarm Point Duplicator (APO) status, Duracomm control center, Netclocks, and power systems (rectifiers and inverters). Report any issues that have been discovered

-Support for Harris personnel: primarily Brian Gonsalves, Robyn Ferguson, and Tom Brown

-Support for SFMTA personnel: Roi Kingon and Jacky So

-Support for Conduent - generally with respect to configuration changes to WhatsUpGold.

-System configuration changes as required. Historically that has included system database changes (in the user access system, Maestro console layout configuration, managing user accounts, and access as required.

Regular

10/17/2024

47092-22/23

Municipal Transportation Agency

$414,000

The Community Youth Center of San Francisco (CYC) was approved as part of our application to the California Air Resources Board (CARB) to provide work as part of the state funded Bayview Community Shuttle Project.

The scope of work for CYC include:
• Review and comment on project public outreach plans and public engagement activities
• Review and translate project materials into Chinese for accuracy and cultural competence
• Organize, promote, and host engagement events with emphasis on the Chinese-language community
• Hire, train and provide staffing for the Transportation Resource Center (TRC), a community resource for transportation information and services.
• Promote TRC through marketing and outreach activities within the project area through ad-buys, mailers, street teams, posters, doorknockers or flyers

Regular

6/30/2026

PSC

Department

Amount

Type of Service

Type of Approval

Duration

47937-22/23

Municipal Transportation Agency

$119,000

Hunters Point Family was approved as part of our application to the California Air Resources Board (CARB) to provide work as part of the state funded Bayview Community Shuttle Project.

The scope of work for Hunters Point Family include:
• Serve on Project committee
• Review and comment on Project plans and materials for accuracy and cultural competence
• Organize, promote, and host engagement and marketing events with an emphasis on reaching youth and families
• Evaluate outreach events through surveys, focus groups and other methods

Regular

6/30/2026

48063-22/23

Municipal Transportation Agency

$174,000

Amplify Impact LLC was approved as part of our application to the California Air Resources Board (CARB) to provide work as part of the state funded Bayview Community Shuttle Project. Amplify Impact LLC was previously listed in the grant as OneBayview and Social Niche Guru.

The scope of work for Amplify Impact, LLC include:
• Serve on Project committee
• Review and comment on Project plans and materials for accuracy and cultural competence
• Organize, promote, and host engagement and marketing events with an emphasis on online engagement
• Evaluate outreach events through surveys, focus groups and other methods

Regular

6/30/2026

49703-22/23

Municipal Transportation Agency

$5,000,000

This request is for a Software As A Service Agreement for the SFMTA Enterprise Hexagon Enterprise Asset Management software that is currently in use.

The Hexagon (previously INFOR) Enterprise Asset Management software for asset and work order management has been used by SFMTA for about 7 years. We continue to implement new business units and have projects on our roadmap until about 2027.

Regular

8/28/2026

49788-22/23

Municipal Transportation Agency

$9,000,000

The consultant will provide comprehensive environmental review (EIR) and analysis for the San Francisco Municipal Transportation Agency (SFMTA) in accordance with the California Environmental quality Act (CEQA) and as-needed documentation pursuant to the National Environmental Policy Act (NEPA) as required and as it relates to SFMTA ’s Building Progress Program’s Facilities Framework (Framework). The Framework is a guiding document for capital improvements to SFMTA operations, maintenance, and support facilities to modernize the oldest and largest bus, rail, other aging facilities, and accommodate transit fleet growth and support functions through 2040.

Other services to be performed may also include public outreach and engagement, economic and transportation facility analyses, structural and geotechnical engineering, and financial analyses of joint development options, including as needed, re-entitlement of the property through all the required approvals for the proposed five projects: Presidio Modernization Project, Kirkland Battery Electric Bus and Other Improvement Project, Islais Creek Battery Electric Bus Pilot Program, Cable Car Barn Master Plan, Joint Development for the 4th-5th/Mission Garage and Moscone Garage, and/or other facility projects as needed.

Regular

1/1/2029

40076-22/23

Public Utilities Commission

$8,000,000

Provide technical evaluation, project development, financial analysis, design, permitting, and construction
management of renewable energy and energy storage technologies.

Regular

9/1/2027

45144-22/23

Public Utilities Commission

$450,000

Regular trash pickups for Moccasin Camp. Regular trash pickup is necessary because of public health concerns. Accumulated trash creates a health hazard to the environment, public, and employees. If denied CCSF could face fines for such hazards.

Regular

7/31/2027

PSC

Department

Amount

Type of Service

Type of Approval

Duration

48316-18/19

Public Library

Current Approved Amount

$163,400

Increase Amount Requested

$181,898

New Total Amount Requested

$345,298

Contractor shall build and maintain a Local Music Collection Site for San Francisco Public Library that provides streams and downloads of music content in multiple digital formats. Contractor shall provide means for the authentication of Library cardholders for downloading or streaming content according to Library's licensing agreements with artists, and provide interfaces for the export of and access to MUSICat MARC records for Library's catalog. Contractor shall provide administrative tools through MUSICat that support and streamline Library's implementation of and processes for collection development, licensing, and promotion, as well as displaying usage statistics and providing administrative and technical support for Library's staff and community of users. Contractor shall serve as payor to musicians that the Library contracts with for the non-exclusive use of their recordings, and will charge the Library $20 service fee per $200 payment.

Modification

3/1/2026

48568-18/19

Municipal Transportation Agency

Current Approved Amount

$6,000,000

Increase Amount Requested

$2,000,000

New Total Amount Requested

$8,000,000

Provide garment rental & maintenance for Municipal Transportation Agency staff that are required to perform their duties as per job description and Memorandum of Understanding

Modification

9/30/2025

45627-21/22

Department of Technology

Current Approved Amount

$2,500,000

Increase Amount Requested

$21,500,000

New Total Amount Requested

$24,000,000

1. To provide professional services to implement and configure modules and processes within the City ServiceNow platform. 2. Attain a high level of user adoption Prospective vendors shall provide project plan that would describe how they will guide Project execution. This should include clear outline of the project methodology and approach that will be used along with listing of all the assumptions the vendor makes in preparing the plan/proposal. Furthermore, to gain the full understanding of the overall scope of the project, if selected, prospective vendors are required to: 1. Develop Technical Requirements - Conduct/facilitate a Process Workshop to confirm business and technical requirements by analyzing the CCSF business processes and documenting functional requirements. This shall include business analysis and requirements definition, data migration analysis and planning, interface analysis and planning, functional design considerations, as well as training framework/training plan followed by defining the design approach for the functional requirements 2. Design and Develop Solution - Provide detailed designs, configuration of any identified gaps that were agreed to proceed, followed by building and configuring the solution. The proposed design must also be able to scale to meet CCSF’s future needs in any of ServiceNow™ categories, 3. Conduct Unit, System and User Acceptance Testing - Provide test plan with use cases tracing back to business/functional requirements for testing, incorporating changes as required. 4. Training – Participate in knowledge transfer sessions and provide inputs into training plan. 5. Solution Implementation/Deployment – Perform dry-run activities, provide detailed deployment plan, preparing users to go live and going live with the solution. 6. Post Implementation Support – Monitoring system/application(s) performance and performing necessary action(s) to mitigate any observed, reported issues (showstoppers items) post deployment (deployment of emergency fixes).

Modification

12/31/2031

0173-22-8

Continued (Item No. 8)

Speakers:

None.

Action:

Adopt the report.  Approve the requests for proposed Personal Services Contracts; Notify the Office of the Controller and the Office of Contract Administration.  (Vote of 5 to 0)

0092-22-5

Proposed New Rule to Civil Service Commission Rule 411: Examinations Authorization for Exempt to Permanent Status Program on behalf of the Director of Transportation.  (Item No. 12)

July 18, 2022:

Adopted the report and approved the supplemental staff report to Rule 411 – Examinations to include authorization for the temporary rule change – exempt to permanent status program, including the eligible list decision criteria. 

August 15, 2022:

Accepted the report; Post the proposed amendments to Rule 411 Examinations for meet and discuss.

0092-22-5

Continued

Speakers:

None.

Action:

Accepted the staff report for the proposed amendments to Rule 411 – Examinations.