Department of Human Resources
Department of Human Resources
We use fair and equitable practices to hire, develop, support, and retain a highly-qualified workforce.
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Residents and families that thrive
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Clean, safe and livable communities
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A diverse, equitable and inclusive city
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Excellent city services
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A city and region prepared for the future
Strategic Plan Highlights
Retain Top Talent while Shaping the Future Workforce
Retain Top Talent while Shaping the Future Workforce
- Use modern online and instructor-led workshops to engage City employees in career development, and City managers in the Emerging Leaders and Leadership Development programs.
- Expand opportunities to recruit new talent through apprenticeship, fellowship, and internship programs.
Use Technology to Improve Services
Use Technology to Improve Services
- Streamline and update our applicant tracking system to speed up the hiring process and improve the experience of candidates for City jobs.
- Update our website to ensure tools and information are easy to find
Improve Employee Wellbeing, Satisfaction & Engagement
Improve Employee Wellbeing, Satisfaction & Engagement
- Develop an employee engagement workshop and create tools and resources for department-level programs.
- Deliver trainings and services related to workplace safety, leave benefits, lactation accommodation, telecommuting, and more.
Champion Diversity, Fairness & Equity
Champion Diversity, Fairness & Equity
- Provide employee learning opportunities that ensure residents receive unbiased care and services from all levels of government.
- Build and maintain a workforce that reflects San Francisco’s diverse community, from entry-level to executive leadership.
Design & Implement User-Friendly Practices
Design & Implement User-Friendly Practices
- Address hiring challenges through a human-centered selection and recruitment initiative, including use of plain language in all communications.
- Use internet and video-based interviews for candidates who are unable to attend in person or take a day off work to pursue a job with the City.
Partner with Others to Solve Problems
Partner with Others to Solve Problems
- Resolve issues with our labor partners using a Joint Labor Management Committee model.
- Analyze how employees use leaves and identify practices to improve attendance.